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Topic: Cancel Order Or Send Book Anyway?

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Subject: Cancel Order Or Send Book Anyway?
Date Posted: 2/1/2013 11:03 AM ET
Member Since: 6/19/2007
Posts: 11
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Hello..  I recently accepted a book request for a hardcover book.  When I went to wrap it, I saw that it did not have the dust cover.  I PMed the requester 2 days ago asking if she would still like the book without the cover, or if she would like me to cancel the request for a credit refund.  I haven't heard back yet and my time limit for sending the book is running out.  Should I just mail it without the dust cover or cancel it?

 

Thanks!!

Date Posted: 2/1/2013 11:06 AM ET
Member Since: 9/8/2009
Posts: 613
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Unless she has an RC that requires dust covers, I'd go ahead and mail it.  What you did by PMing her was a courtesy, but not a necessity. 

Date Posted: 2/1/2013 11:08 AM ET
Member Since: 12/30/2007
Posts: 1,739
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Ditto BookwormKath

Date Posted: 2/1/2013 12:38 PM ET
Member Since: 12/28/2006
Posts: 14,167
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What they said.  Dust jackets are not required, and unless the requester has an RC, the lack does not make your book unpostable.

 

Date Posted: 2/1/2013 1:08 PM ET
Member Since: 6/19/2007
Posts: 11
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Thank you for the replies!  I will mail it :)

Date Posted: 2/1/2013 2:39 PM ET
Member Since: 1/22/2008
Posts: 688
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Foe future reference or anyone else in this situation.  If you want to be nice and pm them, I would state:

Your just letting them know, that this is still postable, and ask for a response within so many hours or you will go ahead and mail as planned.

Date Posted: 2/1/2013 2:41 PM ET
Member Since: 1/22/2008
Posts: 688
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Also if you as sender were the one that cancelled the request, you would go to the back of the first in?first out line.

Date Posted: 2/1/2013 2:43 PM ET
Member Since: 12/31/2009
Posts: 3,995
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oops



Last Edited on: 2/1/13 2:44 PM ET - Total times edited: 1
Date Posted: 2/1/2013 8:08 PM ET
Member Since: 12/28/2006
Posts: 14,167
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And that's kind of the problem that arises when pm'ing regarding postable books.  If they do no respond, do you mail or not?  Because without a DC to decline, if the sender cancels the transaction then her book is removed from her bookshelf and she looses her place FIFO.

Date Posted: 2/2/2013 2:35 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I don't PM over books for the reasons Denise gives.  If they want a dust jacket or anything beyond PBS rules than they should have a clearly worded RC for whatever they want.