Discussion Forums - Questions about PaperBackSwap Questions about PaperBackSwap

Topic: Cancelations

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
Subject: Cancelations
Date Posted: 1/28/2008 7:50 PM ET
Member Since: 1/19/2006
Posts: 472
Back To Top

I seem to have been getting a whole bunch of cancelations lately.  Are other people getting them or maybe is just that my printer is down so I wait and print them out at work?

Date Posted: 1/28/2008 7:53 PM ET
Member Since: 10/29/2005
Posts: 7,466
Back To Top

do you mean people are posting books and then cancelling the orders, or ordering off your shelf and then cancelling??

I haven't had an issue either way lately.  wierd...

Date Posted: 1/28/2008 7:54 PM ET
Member Since: 1/19/2006
Posts: 472
Back To Top

Ordering off my shelf and then canceling.

Date Posted: 1/28/2008 9:22 PM ET
Member Since: 12/19/2005
Posts: 5,091
Back To Top

That is weird.  I haven't noticed this, so maybe someone is just being really indecisive?

Date Posted: 1/28/2008 9:26 PM ET
Member Since: 7/31/2007
Posts: 2,693
Back To Top

How long does it take for you to print the labels...maybe they decide to order from someone else if you are taking awhile to print...just a thought!!!

Date Posted: 1/28/2008 9:36 PM ET
Member Since: 4/25/2007
Posts: 11,541
Back To Top

I almost cancelled a recent request.  It took the sender over 48 hrs to accept my request and then it just sat there saying it'd be mailed by last night.  It was still sitting there last night when I went to bed.  Decided it if was sitll sitting there not having a label printed for it tonight, I was going to cancel it and wait to find someone else with the book.  It probably sounds impatient on my part but it's been 6 days since I put my request in for the book and it's just now on its way to me.  I'd rather order from someone who's faster to send out their books.

Date Posted: 1/28/2008 10:43 PM ET
Member Since: 1/10/2008
Posts: 345
Back To Top

I only go to the post office once a week, and I have this information on my profile.  Books will most likely be mailed (and received) on Thursday, although I do print out the label and get everything wrapped and ready to go so I don't forget to get it done when I'm in a rush. 

Fortunately, it's a small post office and there's usually just me there.  But from reading here, I can see that for many going to the post office would be a big pain, with long lines, etc. 
Considering that, I would be happy to wait for someone to be able to get to the post office at their convenience. 

Date Posted: 1/28/2008 11:42 PM ET
Member Since: 8/23/2007
Posts: 26,510
Back To Top

You can access the address w/o actually printing it out thus cutting down on some of your cancellations.  If you click on Print wrapper and just bring the address up it will mark it as printed.  Some people do this immediately even if they don't plan on mailing for a few days.  Once the address has been accessed then it can't be cancelled even if you didn't technically "print" it out. 

Date Posted: 1/29/2008 1:24 AM ET
Member Since: 1/19/2008
Posts: 14,791
Back To Top

i suspect if i could find someone else with a book i ordered, i'd cancel out an order i've got going and order directly from them instead.  i made the request friday night, and the user hasn't even accepted it yet.  i know they have 5 days to do so, and then another 5 days (plus some grace) to mail it, but i'm hoping they aren't going to take the full time.

all of the books on their shelf are from last week, so she was recently active.

Date Posted: 1/29/2008 7:15 AM ET
Member Since: 8/25/2007
Posts: 13,134
Back To Top

I have cancelled a couple times for various reasons.  I'm about to cancel another order because it's been 3 days and no response from the member.  I'm wanting this book because it's first in a series and I have the other 4 sitting here waiting to be read.  I ordered this particular book well before Christmas and that member accepted the order, said ti would be mailed by X date but then never sent it.  Her account was shut down when I tried to contact her about it. So, this is the second time I've tried for this book, and it's going on week 6.  If I don't hear from the member tonight, I'm cancelling and going fishing on Book Bazaar.  This is the second book I've been jerked around on trying to get, and I'm tired of it.  (yes, patience is a virtue but not one I have in abundance).

Date Posted: 1/29/2008 9:37 AM ET
Member Since: 5/10/2007
Posts: 5,526
Back To Top

I only go to the post office once a week, and I have this information on my profile

Kris, I don't know about anyone else but I don't look at profiles and probably would never see this information.  you could always send a quick PM once you accept the order (say if it is Friday, the day after you shipped) and just let them know you ship once a week and will be doing it on Thursday. 



Last Edited on: 1/29/08 9:38 AM ET - Total times edited: 1
Date Posted: 1/29/2008 9:44 AM ET
Member Since: 11/13/2005
Posts: 510
Back To Top

I'd really recommend that you *not* cancel until you have actually found someone else with another copy and actually made arrangements to get it.  If you cancel, the person with the book stays at the head of the line.  If you don't cancel and let the request time out, your request will a)  automatically be passed to someone else who has the book posted, b) remove the listing of the non-responder, and c) put a black mark on the non-responders record.

If you just cancel and try ordering again later, you may very well get the non-responder again!

Date Posted: 1/29/2008 9:44 AM ET
Member Since: 1/8/2007
Posts: 8,139
Back To Top

Folks, every time you cancel an order you leave the deadbeat for someone else to deal with. Please place the order and just let the system do its job.

If you don't like the system as it is, use the "Contact Us" button and make a suggestion, such as "Why not change the acceptance to 3 days and increase the mail-by time by two days?"

Date Posted: 1/29/2008 10:15 AM ET
Member Since: 1/18/2008
Posts: 56
Back To Top

Just curious, I'm a new member and I ordered a book lastnight that was posted 2-3 days ago.  I had been watching it because I was waiting on my credits to come in.  So I wake this morning to an email saying they had forgot they gave it away and forgot to delete it.   It was only posted to my knowlege for 2-3 days.  Does this happen alot?

Date Posted: 1/29/2008 12:34 PM ET
Member Since: 8/23/2007
Posts: 26,510
Back To Top

It's possible that they posted it from their TBR pile. Or it came up under the new combined Bookshelf/Books to Repost list. They could have seen that, took it off hold and then realized they didn't have it anymore.  Or they could have posted it and that loaned it to a friend and forgot to take it off their shelf. It happens sometimes.  I posted a WL book and then had to cancel because I accidentally got the book wet.

Date Posted: 1/29/2008 12:52 PM ET
Member Since: 6/26/2006
Posts: 4,449
Back To Top

What is so important about getting a book that you're not willing to use the system as it is intended to be used? I often have to walk to the P.O. so I don't go every day. I don't like printing out the label until I'm ready to wrap the book and take it to the P.O. just in case something happens to it. Why should I have to change the way I do something because I don't want to have to cancel the order in case of emergency because you can't handle the alloted time that pbs gives us?

Date Posted: 1/29/2008 1:35 PM ET
Member Since: 8/25/2007
Posts: 13,134
Back To Top

But Rebecca, do you go ahead and accept the request, even though you don't print out the wrapper till later?   The member for the book to which I referred I might cancel out has not even accepted the request.  I know not everyone checks the site daily, but it's been 4 days.  That's penty of time in which to accept it, even if the wrapper isn't printer immediately or if the mailing date is 5 days after the acceptance. That's what I have issue with.  It's not the system, it's people not responding.  If the member accepted and then PM'd that there was a delay in mailing it because of whatever, I'd be okay with that.  At least I'd know something. 

Date Posted: 1/29/2008 1:56 PM ET
Member Since: 1/10/2008
Posts: 345
Back To Top

Leslie S.

This is a good suggestion, thank you.  So far, I don't think it's been an issue (people seem to to have been requesting my books on Tuesday <g>) but it will certainly help if someone asks for one on Friday! 

Thanks!

Date Posted: 1/29/2008 2:52 PM ET
Member Since: 7/14/2007
Posts: 8,942
Back To Top

I've cancelled a few when the response took too long.  It gave me a chance to look at the book again, and decide I could live without it.  I've also cancelled a couple of requests when I made a trip to HPB and found the book there while waiting for a response from someone.

Date Posted: 1/29/2008 3:12 PM ET
Member Since: 10/6/2005
Posts: 10,718
Back To Top

The member for the book to which I referred I might cancel out has not even accepted the request.  I know not everyone checks the site daily, but it's been 4 days.  That's penty of time in which to accept it, even if the wrapper isn't printer immediately or if the mailing date is 5 days after the acceptance. That's what I have issue with.  It's not the system, it's people not responding.  If the member accepted and then PM'd that there was a delay in mailing it because of whatever, I'd be okay with that.  At least I'd know something.

Dawn, although I understand your frustration, you have to remember that life happens. Maybe the other member got sick. Heaven forbid, maybe she (or someone in her family) had a heart attack and she's at the hospital right now with more important things to think about than getting out her PBS books on time. Maybe it's something as simple as her home computer died and she doesn't have access to another one (like me). All sorts of things can happen that could result in someone not being able to access the site for a few days or even longer. And it's not always possible to put your account on hold either, not when something comes up suddenly.