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Topic: cancelled request

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Subject: cancelled request
Date Posted: 8/26/2008 9:41 PM ET
Member Since: 8/14/2008
Posts: 3,574
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Date Posted: 8/26/2008 9:50 PM ET
Member Since: 8/14/2008
Posts: 3,574
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I put up some more books this weekend. The day I put them up, one of them was flagged on my 'accounts page' as being 'wishlisted'. It said the mamber who wishlisted it was being contacted to be asked if they still wanted it. Almost two days later, it showed up as requested. I mailed it the next day - today. I marked it as mailed when I got to work. Can member who have something on their wishlist put in request conditions? Or is it a simple yes/no? I have some things wishlisted, but have not recived any yet, so i don't have any experience. Because, obviously, AFTER she clicked that she wanted to request my book (and after I mailed it, unfortunatly), she got around to reading my profile, where I clearly state that my domestic partner smokes. I paid for quick credit, but I assume I will now not be recieving credit? p.s. - sorry about the odd posting - i didn't understand how to post a new topic, clearly....
Date Posted: 8/26/2008 10:18 PM ET
Member Since: 8/1/2007
Posts: 5,034
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If she had requestor conditions turned on at the time, it would have shown them to you and you would have had to click on "Meets Reqeustor Conditions" or "Does not meet requestor conditions" before it would let you accept the book.  If you didn't see this, then there were no requestor conditions at the time of the order.

Date Posted: 8/26/2008 10:21 PM ET
Member Since: 8/14/2008
Posts: 3,574
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I know. I have turned down two requests because my domestic partner smokes. That's why I took the time to put it into my profile - I know it's an issue for some, and it's one they have a right to, I understand. I went and read the help section - it says this can't happen. It says once I access the address, the requestor can't cancel. Yet, she did - with a note about smoke. I wrote my 'tour guide' to ask if she could explain.... You have recieved a book from me. Out of curiosity - did it smell of smoke? I am sorry if it did. I am not going to quit clicking that I 'don't meet requestor condition' if you say no, btw - everyone's sensitivity level is of course differant, and i do know that. I am just curious.
Date Posted: 8/26/2008 10:24 PM ET
Member Since: 6/4/2007
Posts: 2,941
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If you didn't have to say whether or not the book met her conditions, then even if she mentioned it after the fact you aren't really held to anything, especially considering that you already mailed the books.  You can double check when the transaction is completed by looking at the Request Details in the Transaction Archive.  If there are no Requester Conditions listed there, then she didn't have them up at the time and she really can't complain that you didn't meet them.

Date Posted: 8/26/2008 10:29 PM ET
Member Since: 8/16/2007
Posts: 15,188
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Yes, a member can put Requestrr Conditions, you will see them when the order comes and you will need to mark that your books meet the condition before you can go on to say you can mail the book.  You should answer those questions honestly and say your book doesn't meet the conditions if it does not.  If you did not see any RCs when the order can in, then your book only has to meet the site conditions.

Understand that almost no one will read your profile before ordering a book from you because they do not pick your shelf to order from, they just submit a request and the system passes the order to the first person in line with the book. Do not think that saying something in your profile overrides an RC on an order.

Since you used quick credit you will get your credit. If you did send a book that does not meet Requester Conditions in place at the time of the order, They will mark the book as Received With a Problem - Does not meet RCs and per the instructions in the Help Center, you should be returning the credit so that they can reorder the book.  If they did not have any RCs in place when you got the order, then you should be fine as long as the book was otherwise postable.

Welcome to the site by the way :) If you haven't already, browse the Help Center on Requester Conditions so that you know what to expect when you get orders and you can add any that you might want.

Date Posted: 8/27/2008 9:27 AM ET
Member Since: 8/23/2007
Posts: 26,510
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You don't have to give her a credit back if she didn't have RCS. If she has RCs about smoking now, PBS can tell that she put them in after she requested your book. 

Date Posted: 8/27/2008 11:17 AM ET
Member Since: 6/30/2006
Posts: 2,303
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"Understand that almost no one will read your profile before ordering a book from you because they do not pick your shelf to order from, they just submit a request and the system passes the order to the first person in line with the book."

As someone said, many (probably most?) the requestor has no idea who they are ordering from so they will not realize that person may have said something about possible book conditions in their profile. Not only that--even when I have ordered a book and can look at who is sending it, I usually don't. I have requested (and completed successfully) over 150 books and I cannot remember once going to look at the profile of who was sending it.

I have chosen not to have receiver conditions right now, even though I don't smoke and don't like "smokey" books. When I occasionally receive one that does smell like smoke, I am disappointed, but I realize that it was my decision to leave that possibility open. (Luckily I haven't received any "REEKS" books.)

I guess what I am saying is that putting that you have a smoker in the house in your profile doesnt' do ME any good, although I probably wouldn't order from you on purpose if I knew that. I DO appreciate when members using the forums include something in their signature, because I frequently check out shelves of those who post here and am less likely to "shop their shelf" if their forum posts mention the possibility of their books smelling like smoke.

 



Last Edited on: 1/22/09 12:45 AM ET - Total times edited: 1