Search - Cases in Call Center Management: Great Ideas (Th)at Work (Ichor Business Series)

Cases in Call Center Management: Great Ideas (Th)at Work (Ichor Business Series)
Cases in Call Center Management Great Ideas at Work - Th - Ichor Business Series
Author: Richard Feinberg, Ko De Ruyter
Written by authorities on the call center industry, Cases in Call Center Management brings to light the strategic importance of call centers in today's business world. While large corporations have explicit call centers, small organizations, even if they do not designate a part of the organization as a call center, due to changing attitudes towa...  more »
ISBN-13: 9781557533425
ISBN-10: 1557533423
Publication Date: 12/6/2004
Pages: 356
Rating:
  • Currently 0/5 Stars.
  ?

0 stars, based on 0 rating
Publisher: Purdue University Press
Book Type: Paperback
Members Wishing: 0
Reviews: Amazon | Write a Review
Similar books to this author and title:


Genres: