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Topic: certificate invalid

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Subject: certificate invalid
Date Posted: 9/24/2014 4:06 PM ET
Member Since: 7/25/2008
Posts: 55
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When I logged in at Paperbackswap.com, I received a warning that the site certificate was invalid. It also suggested I not go to the site. Why would I get such a message? 

Date Posted: 9/24/2014 7:41 PM ET
Member Since: 6/16/2010
Posts: 5,700
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Make sure the time and date are correct on your computer.  Oddly enough, this fixes the problem 9 out of 10 times.

Date Posted: 9/24/2014 8:54 PM ET
Member Since: 7/26/2014
Posts: 63
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I keep getting that off and on when I enter paperbackswap in the address bar. I have the paperback site in my favorites and if I click through there I dont get it I think the one in my favorites is the login page directly. I get the warning that the certificate site isnt the same as the one I typed or something to that effect. It's my virus protection warning. My time and date are correct. I havent seen the warning in the last week but when I do that i just go to my favorites as an added security measure. I have norton, not sure if that has anything to do with it.

Date Posted: 9/25/2014 2:28 AM ET
Member Since: 8/20/2007
Posts: 1,020
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I have never encountered this problem in seven years here as a member. The warning is likely due to specific virus or internet protection software that is being used. You may want to check your protection software to see if you can add PBS as a trusted site.

Cathy A. (Cathy) - ,
Date Posted: 9/25/2014 9:32 AM ET
Member Since: 12/27/2005
Posts: 4,121
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The certificate for https://secure.paperbackswap.com expires on 12/8/2017. You can view the certificate if you logout and then click the Login link in the upper right, then click on the padlock icon in your browser. In Firefox you have to then click More Information and View Certificate to bring it up.

There is no certificate for https://www.paperbackswap.com. If you're getting a certificate non-match, it's probably because you typed https instead of http at some time in the past and your browser remembered that link and is automatically sending you there whenever you type paperbackswap in the address bar. You can clean the bad link out of your browser's memory by typing paperbackswap and then using the down arrow to highlight the problem link, then pressing the delete key.

Date Posted: 9/26/2014 3:06 AM ET
Member Since: 8/20/2007
Posts: 1,020
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Thanks for the information, Cathy. I haven't tried this yet but will try to keep it in mind if this happens to me either here or on another site.