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Search - The Challengers Pocketbook (The Pocketbook)
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The Challengers Pocketbook - The Pocketbook Author: Meet the Trapper, the Griper, the Silent Cynic, the Whisperer and their many friends. Learn how to cope with them using such techniques as 'blockbusting', 'psychological judo', 'reframing', 'self-revelation' and 'confrontation'. Cartoons of the characters add to the humorous approach and there are four mini case studies.
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