Discussion Forums - Questions about PaperBackSwap Questions about PaperBackSwap

Topic: Changing Name on Account

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
Subject: Changing Name on Account
Date Posted: 3/3/2013 11:15 PM ET
Member Since: 2/15/2011
Posts: 3
Back To Top

My last name has changed because of divorce, but there is no way to change/update my name on my account. Is there someone to email who could handle this?

Date Posted: 3/3/2013 11:57 PM ET
Member Since: 7/19/2008
Posts: 15,481
Back To Top
You have to ask PBS to update your name. In the lower right corner under Company, then Contact Us, then Send Us Feedback. We need to contact PBS to change our name or nickname.
Date Posted: 3/4/2013 12:01 PM ET
Member Since: 7/18/2007
Posts: 213
Back To Top

This seems to come up again and again, and I can not find the answer in the Help Docs. Can someone point us to it? Or is it just not there? Seems like a simple fix to add it to the Help Docs considering how often this gets asked. Maybe even a quick blurb on the "Account Information" screen where you can change everything else? I know I needed to be pointed in the right direction when I needed to change my name awhile back.