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Civility in Business and Professional Communication
Civility in Business and Professional Communication
Author: Rod L. Troester, Cathy Sargent Mester
Civility has become one of the new century’s "hot-button" words. This book explores popular and commercial concerns about civility from both a theoretical and practical perspective. Background principles of communication and the history and scope of civility are examined, setting the stage for specific elaboration of recommended practices in six...  more »
ISBN-13: 9780820486536
ISBN-10: 0820486531
Pages: 265
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Publisher: Peter Lang Publishing
Book Type: Hardcover
Other Versions: Paperback
Members Wishing: 0
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