2008 - A Complaint Is a Gift Recovering Customer Loyalty When Things Go Wrong (Paperback) ISBN-13: 9781576755822 ISBN-10: 1576755827 Genre: Business & Money ? 1998 - Una Queja Es Un Regalo (Paperback) → Paperback ISBN-13: 9788480882736 ISBN-10: 8480882735 Genre: Nonfiction ? 1996 - A Complaint Is a Gift Using Customer Feedback As a Strategic Tool (Paperback) ISBN-13: 9781881052814 ISBN-10: 1881052818 Genre: Business & Money ? Calidad Personal [Spanish Edition] (Paperback) ISBN-13: 9788480884259 ISBN-10: 8480884258 Genres: Business & Money, Nonfiction ? Calidad Personal La Base De Todas Las Dems Calidades (Paperback) ISBN-13: 9788480885324 ISBN-10: 8480885327 Genres: Business & Money, Reference, Nonfiction ? Personal Quality the Basis of All Other Quality (Hardcover) ISBN-13: 9788788036732 ISBN-10: 8788036731 ? |