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Topic: clicking "details" not working?

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Subject: clicking "details" not working?
Date Posted: 10/6/2011 7:20 AM ET
Member Since: 4/21/2005
Posts: 227
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When I click "details" on books I am waiting to receive that have been sent using PBS postage and tracking, nothing is happening! The button lightens briefly, and than goes back to regular. No details show up at all.

Is this just me? A problem with my browser? I use whatever the latest Internet Explorer is. I updated to it last week.


Date Posted: 10/6/2011 8:16 AM ET
Member Since: 1/27/2010
Posts: 350
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I am having the same problem and I am using Safari. 

Date Posted: 10/6/2011 8:34 AM ET
Member Since: 6/4/2007
Posts: 2,941
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This sounds like something to report to PBS directly, sevedra. If you've never done so before, find the Contact Us link, under the Company heading, among the links at the bottom of your screen. Once on the Contact page, click the gray Send Us Feedback button, and you'll be taken to the page from which your message will be sent. Use the line indicated for book titles as a subject line, and be sure to include as much detailed information as you can about the problem you've been experiencing, including which browser you're using. This will help PBS address the problem, and hopefully get things straightened out before too long :)

Date Posted: 10/6/2011 12:42 PM ET
Member Since: 12/28/2006
Posts: 14,177
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Wasn't working late last night, seems to be fine this morning. 

Date Posted: 10/6/2011 1:38 PM ET
Member Since: 8/26/2006
Posts: 9,365
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There were a few issues last night.  They should all be fixed now.