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The Client-Centered Service: How to Keep Them Coming Back for More
The ClientCentered Service How to Keep Them Coming Back for More
Author: David W. Cottle
How to increase market share and profitability by improving service to your customers. Efficient, good service is not expensive to provide, it protects your share of the market and it generates new sales. This book describes the five criteria clients use to evaluate your services, how to project the right image to the public and how to make your...  more »
ISBN-13: 9780471509691
ISBN-10: 0471509698
Pages: 304
Edition: First Edition
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Publisher: John Wiley & Sons Inc
Book Type: Hardcover
Members Wishing: 0
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