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Client Satisfaction in Construction: Winning Strategies to Satisfy and Keep Construction Clients
Client Satisfaction in Construction Winning Strategies to Satisfy and Keep Construction Clients
Author: Christopher Preece, Sultan Tarawneh, Paul Smith
In the Construction Task Force's 1998 report to John Prescott, one of the fundamental problems that was outlined was the industry's failure to focus on the customer. However, despite the industry's common and acknowledged failure to address the needs of their clients, very little has yet appeared in print which looks at sales, marketing and, spe...  more »
ISBN-13: 9780340761151
ISBN-10: 0340761156
Publication Date: 7/25/2000
Pages: 200
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Publisher: Butterworth-Heinemann
Book Type: Paperback
Members Wishing: 0
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