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About three weeks ago, I mailed a requested book to a member. It was scanned delivered over a week ago. So I went to the member's account and it has been closed/suspended. This person has been a member for about seven or eight years and has posted numerous times in the forums as well as has sent thousands of books out. I sent them a PM but have not heard back from them. Do I need to contact PBS and inquire about my credit for the book? I have not had this happen before. I hope she is okay. Can she still read PMs if her account is suspended/closed?