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Topic: Club communications--emails--not being sent

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Subject: Club communications--emails--not being sent
Date Posted: 3/8/2017 4:56 PM ET
Member Since: 6/20/2007
Posts: 4,979
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Starting yesterday, I stopped receiving club emails. I did not change any settings--heck, it took me a few minutes before I figured out how to find where my settings were it had been so long since I'd changed them, and I am still set to get emails. Yet I had 3 orders from my shelf with no email notifications. I checked club communications, but there weren't any emails for books requested from me, so it's not my email, it's the club not sending them. Anyone else having this issue?

Date Posted: 3/8/2017 6:36 PM ET
Member Since: 1/6/2008
Posts: 3,639
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Last Edited on: 3/18/17 10:38 PM ET - Total times edited: 1
Date Posted: 3/8/2017 8:20 PM ET
Member Since: 8/26/2008
Posts: 736
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I have not received PBS email for many, perhaps 4 months, I have comcast and for some reason comcast is blocking PBS emails. No idea why but apparently the PBS powers are aware but unable to get it fixed.

 

Date Posted: 3/9/2017 10:58 AM ET
Member Since: 4/17/2014
Posts: 245
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No daily digest or wish list for 3 days.  I have received emails for books received but not for personal messages.

Date Posted: 3/9/2017 11:15 AM ET
Member Since: 3/25/2014
Posts: 2,793
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About a month ago I was not receiving my emails until a day later

Just recently started receiving emails on time.  

I have not traded on PBS for several months but I got wl offers on SwapaCD and SwapaDVD and tower orders.  

If I had not logged into my account I might not have know about the requests.  

Seems to be back to normal for me.  

Date Posted: 3/9/2017 12:22 PM ET
Member Since: 2/13/2007
Posts: 2,262
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I haven't been getting my emails lately...normally don't notice cos I'm always here but yesterday I did use PBS postage (my one "free" one for the month) for a multi-book order and noticed I didn't get the usual instant credit email. Poor us and PBS...it's just one thing after another!

Date Posted: 3/9/2017 9:13 PM ET
Member Since: 9/22/2010
Posts: 2,978
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I reported it this morning---no notice a books was offered to me and no Daily Digests. The PBS staff had a message awaiting me when I returned home, stating they were aware of it and trying to figure out how it happened. If I read the message correctly, I received the impression they had solved it, but were still trying to figure out why it happened. I may be wrong about that.

I guess I'll find out tomorrow morning.

Subject: Club communications--emails--not being sent
Date Posted: 3/10/2017 11:33 AM ET
Member Since: 1/20/2011
Posts: 3
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I just posted about this on the Standard Membership section. I had previously been having problems receiving email notices for requests and wish list offers, but thought the problem had corrected itself until last night. I received two acceptance notices for books I have had on my wish list. When I checked my account section, I discovered that there was also a request for two books in my bookshelf from one requestor. Since no request emails had shown up for these two books , I checked the Club Communications figuring that the request notices would be listed there. They weren't, and no emails have shown up, nor has the notices for the book requests shown up in Club Communications. 

Has anyone else experienced this problem lately?

 

 

tistru -
Date Posted: 3/10/2017 3:07 PM ET
Member Since: 5/24/2013
Posts: 38
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I have received all emails except the one telling me someone had requested a book and the one about being gifted a membership. (Though that one showed up later on the site, it never showed up in my inbox.) I get updates from the forum thread I follow and emails confirming I mailed a book. It seems selective.

Date Posted: 3/10/2017 7:04 PM ET
Member Since: 9/22/2010
Posts: 2,978
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I received my digest this morning.