Search - List of Books by Colin Armistead

Total Books: 6
The Service Management Audit
2001 - The Service Management Audit (Paperback)Paperback
ISBN-13: 9781902433592
ISBN-10: 1902433599
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The Customer Support Audit
2001 - The Customer Support Audit (Paperback)
ISBN-13: 9781902433738
ISBN-10: 1902433734
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Service Management Audit
1999 - Service Management Audit [FT] (Paperback)Paperback
ISBN-13: 9780273647089
ISBN-10: 0273647083
Genre: Engineering & Transportation
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Managing Business Processes Bpr and Beyond
1996 - Managing Business Processes Bpr and Beyond (Paperback)
ISBN-13: 9780471954903
ISBN-10: 047195490X
Genre: Business & Money
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Operations Management in Service Industries and the Public Sector Teacher's Manual
Operations Management in Service Industries and the Public Sector Text and Cases