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Communicating for Results: A Guide for Business and the Professions
Communicating for Results A Guide for Business and the Professions Author:Cheryl Hamilton, Cordell Parker Drawing on case studies and research from both management and communications fields, this text provides students with an understanding of the basic concepts and techniques needed to communicate successfully in todays business world. Separate chapters on the communication process and organizational theory form the foundation for later discussions... more » of interpersonal relationships, effective listening, nonverbal communication, and obstacles to organizational communication. Two chapters are devoted to interviewing, with special attention given to informational and employment interview strategies. Subsequent chapters examine small groups and leadership within them. The three final chapters offer guidance in informative and persuasive presentations, including attention to verbal delivery and visual aids.« less