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Topic: Condition Question on book received

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Subject: Condition Question on book received
Date Posted: 7/16/2009 5:46 PM ET
Member Since: 4/7/2009
Posts: 10
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Hi everyone!

Long time PBS fan, first time poster! I have a question re: the condition of a book I received:

It's a hardcover without dustjacket  (which is OK by me) and there are large black X's sloppily drawn in ballpoint pen on the front cover AND the back cover. The book is otherwise in good condition, but I am really put off by these ugly marks. 

Is this worth complaining to the sender about? I don't think PBS standards say anything about this ... probably b/c it seems like such an odd thing to do a book!

Any thoughts?

 

Thanks!!

-Esther

Rick B. (bup) - ,
Date Posted: 7/16/2009 5:51 PM ET
Member Since: 11/2/2007
Posts: 2,625
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I think it's postable. It would have been a good idea for the sender to PM you first, but I think it's legal.

I would have PM'd before sending that book.

Date Posted: 7/16/2009 6:30 PM ET
Member Since: 5/14/2009
Posts: 6,852
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I think there can be writing on the inside covers as long as it is not over any text....but an X - hmmm I am not sure.

I assumed that your received the book and are not sending it.  If I am correct with my assumption,  is the question marking it RWAP and the sender should have PM'd you before sending it.   I would see if there are a few more responses.  I am actually going to check back for some responses.

Date Posted: 7/16/2009 6:39 PM ET
Member Since: 4/8/2009
Posts: 4,310
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Last Edited on: 1/3/10 10:34 PM ET - Total times edited: 1
Date Posted: 7/16/2009 6:47 PM ET
Member Since: 1/15/2007
Posts: 1,410
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I think it's postabe.  If it's postable, you don't need to send a PM first.  I don't think it's RWAP.

 

That said, I probably wouldn't have posted it.

Date Posted: 7/16/2009 6:50 PM ET
Member Since: 1/17/2009
Posts: 9,664
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Yeah, I think its postable, too. (sorry!)

Date Posted: 7/16/2009 6:53 PM ET
Member Since: 4/7/2009
Posts: 10
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Hi again,

Jubead, yes, this is in reference to a book I requested and received. Everybody sounds about right--it's postable, but the sender could have been more conscientious and PM'ed me first.

Err, I'm not up on the PBS lingo. What's RWAP? Request with a problem?? 

My original question was if this was worth reporting to PBS and/or asking for a refund credit. It sounds like I'll just have to sit with it.

Thanks everyone. More insights welcome!

 

-Esther

Date Posted: 7/16/2009 7:56 PM ET
Member Since: 1/17/2009
Posts: 9,664
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RWAP = Received with a Problem

Date Posted: 7/16/2009 7:59 PM ET
Member Since: 4/30/2009
Posts: 2,524
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I would not enjoy the book with the marks as they sound ugly, sorry someone did that.   

If you want to post the title of the book, perhaps someone (I'll look at my bookshelf) who has a copy with the dustcover might consider making you a photocopy and sending it to you.  I have done this before and then laminated it for a great cover, just like at the library.  

 

Date Posted: 7/16/2009 8:49 PM ET
Member Since: 5/14/2009
Posts: 6,852
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RWAP is if the book is not postable, damaged by the Post office. When you get a book that is damaged or non - postable you mark the book received with a problem.  Then it it is up to you to work it out with the sender and if the book does meet PBS guidelines and ask for your credit back.

It seems that the consensus is it is postable.  Here is the guidelines covering text books, postability standards  and such  guidelines  if you still feel uncertain ask a tour guide. 

I want to add that if you already marked it rec'd then there isn't much you can do...sorry

 

 



Last Edited on: 7/16/09 8:53 PM ET - Total times edited: 1
Date Posted: 7/17/2009 11:10 PM ET
Member Since: 4/7/2009
Posts: 10
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Thanks to everyone for their sound & thoughtful advice. I asked my tourguide her opinion and if there were polIcy on this, and she promptly responded as you've all guessed:

"Technically it is a postable book since the writing isn't on the text.  A library might have marked the book this way for some reason.  I personally wouldn't be comfortable posting this book back.  I would read it and then donate it to a library. I would also tell the requestor that this was a fine line to send this book."

Jeannie, fascinating idea about scanning the cover! I'm gonna check your bookshelf now.

 

 

Thanks again, everyone! ...and now we know!

-Esther

Date Posted: 7/18/2009 2:00 AM ET
Member Since: 4/30/2009
Posts: 2,524
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Esther - I have many others not posted so pm me or post here the title if you want and I'd be happy to copy it if I have it.

Date Posted: 7/18/2009 12:36 PM ET
Member Since: 8/31/2008
Posts: 2,608
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This is one of the issues I have with the PBS rules.  BIG UGLY X's like you describe are postable, but a book with an itsy bitsy tiny stain is not.  Personally I would prefer a book with a small stain.  (But I do follow the PBS rules, btw, I just don't agree with all of them).

Date Posted: 7/18/2009 1:02 PM ET
Member Since: 1/12/2009
Posts: 4,412
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Valerie R. said, "This is one of the issues I have with the PBS rules.  BIG UGLY X's like you describe are postable, but a book with an itsy bitsy tiny stain is not.  Personally I would prefer a book with a small stain."

Ditto!!