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Topic: Do these conditions sound rude...or is it just me?

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Subject: Do these conditions sound rude...or is it just me?
Date Posted: 2/8/2009 8:40 PM ET
Member Since: 4/12/2008
Posts: 3
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Hi all....I have a request & the requestor had these conditions.  I was just wondering what you all thought.  Here's what it said:

No water damaged books accepted. No books that have strong, obvious odors (such as smoke). No books that have EXTREMELY heavy wear (multiple spine breaks with cover damage or missing pages). Hard cover books should include their dust covers and be in reasonably good condition.

Ok...so am I just taking this out of context, or is it kind of rude?  And would you go ahead & send the book so you could get your credit when they receive it?  I understand if a person has allergies and such, but the not having multiple spine breaks & hardcovers should include dust covers raises a red flag in my book. 

I know it's policy that when you receive a book, it's yours to do with what you want, but it sounds like a person who has a bookstore(just my opinion), but perhaps they're sending them overseas or donating to a church.  Plus, I gpt the request not long after I posted it (wasn't a wish list book)

I would just like some opinions from you all before I accept this request.  Thanks!!

Date Posted: 2/8/2009 8:47 PM ET
Member Since: 9/20/2008
Posts: 1,513
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I don't think they're rude. Direct, to the point on what they will or won't accept. Some are repeats of guidelines - probably due to getting too many books like that. Lots of peoplewant the dust jacket with their books because it looks right on their shelf.

Date Posted: 2/8/2009 8:51 PM ET
Member Since: 6/25/2007
Posts: 5,637
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Doesn't sound rude to me. For the most part, she is really just asking for postable books (no missing pages, no cover or spine damage).

 

 

Date Posted: 2/8/2009 9:09 PM ET
Member Since: 4/12/2008
Posts: 3
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Good points....thank you kindly!!  :)

Date Posted: 2/8/2009 9:12 PM ET
Member Since: 2/19/2008
Posts: 2,007
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Not even close to rude.  Here, let me plug those into my patented Rude-O-Gram Maker and translte them to RudeSpeak:

Original:

No water damaged books accepted. No books that have strong, obvious odors (such as smoke). No books that have EXTREMELY heavy wear (multiple spine breaks with cover damage or missing pages). Hard cover books should include their dust covers and be in reasonably good condition.

Translated into Rude:

I keep an immaculate house and I don't want your stained, worn and smelly junk making me look bad.  If you even think about sending me a load of "water" stained, ripped, torn, cat-pee smelling hardcovers without dustcovers I will stick my credit for the book where only your proctologist will find it.  Clear?

 

THAT would be rude.  ;)

 

Date Posted: 2/8/2009 9:13 PM ET
Member Since: 7/31/2007
Posts: 2,693
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Not rude, a bit too subjective in a couple areas..."No books with a strong obvious odor (such as smoke) ..... reasonably good condition."

People who own bookstores are not going to come here to get books as it would not provide a profit...

Date Posted: 2/8/2009 9:17 PM ET
Member Since: 1/1/2009
Posts: 1,924
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Bernhard! LMAO I think I would more as like to send the book to your with your verion of it actually. Direct and to the point in a cold way makes me worry just a bit.

Date Posted: 2/8/2009 9:26 PM ET
Member Since: 4/25/2007
Posts: 11,537
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They don't sound rude to me either.  They sound like a frustrated member who has gotten smelly, water stained, falling apart books in the past.

Date Posted: 2/8/2009 10:51 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Bernhard thanks for the chuckle-that was great.

Date Posted: 2/8/2009 10:58 PM ET
Member Since: 2/19/2008
Posts: 2,007
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<bow> Just doing my part to keep things clear.

 

;)

 

Date Posted: 2/9/2009 6:58 AM ET
Member Since: 11/14/2005
Posts: 1,442
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LOL.  Thanks, Bernard. I needed a laugh this morning.

I don't think the RC's are rude either, and would have no trouble sending the book to that member.

Date Posted: 2/9/2009 9:43 AM ET
Member Since: 4/12/2008
Posts: 3
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OMG!!   Bernhard, that was too funny!!  LOL!!  :)  Point taken.  Thanks all!!   Sorry, I just wanted some opinions b/c that was the first time I've ever had someone with conditions on a book.  Thanks again everyone.

Date Posted: 2/9/2009 9:54 AM ET
Member Since: 1/8/2007
Posts: 8,139
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I agree with the others. I'd say it's more "abrasive" or "abrupt" than "rude". It certainly doesn't come across as friendly.

But I really think that a friendly tone with a "please" or "thank you" in there is a far better option that this, though. 

Date Posted: 2/9/2009 11:28 AM ET
Member Since: 6/21/2007
Posts: 2,015
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Last Edited on: 2/3/15 5:29 PM ET - Total times edited: 1
Date Posted: 2/9/2009 11:29 AM ET
Member Since: 8/18/2005
Posts: 7,977
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Last Edited on: 10/3/10 7:28 PM ET - Total times edited: 1
Date Posted: 2/9/2009 11:34 AM ET
Member Since: 5/16/2008
Posts: 2,175
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It doesn't come across as rude, or even abrasive or unfriendly, either. I think sometimes people here are so quick to jump into "my back is up" mode. I kind of see the RC here as POINTLESS, because everything they're asking not to get is against PBS guidelines anyway. They may have had a bad run of books and think that by implementing these guidelines, that will stop, but my guess is, if people broke the rules to send those books, they'll have no problem with clicking "Yes, this meets the rules" no matter what.

PS: I'd have no problem sending them books.



Last Edited on: 2/9/09 11:34 AM ET - Total times edited: 1
Date Posted: 2/9/2009 11:40 AM ET
Member Since: 8/18/2005
Posts: 7,977
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Last Edited on: 10/3/10 7:27 PM ET - Total times edited: 1
Date Posted: 2/9/2009 11:47 AM ET
Member Since: 1/30/2009
Posts: 5,696
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As a new member, I really don't see how one can miss the posting guidelines as the apppear in a pop-up window each time you post a book, and have to click through. IMO.

I wouldn't have any trouble sending to the above poster.  One of the great problems with online communication is the inability to gauge a person's tone.  I find it best to give people the benefit of the doubt.

Date Posted: 2/9/2009 12:56 PM ET
Member Since: 8/18/2005
Posts: 7,977
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Last Edited on: 10/3/10 7:27 PM ET - Total times edited: 1
Date Posted: 2/9/2009 2:30 PM ET
Member Since: 12/9/2007
Posts: 9,601
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The requester's RC's are probably set to be to the point as much as they could make them because overly long ones won't be read.  Also they may be gauged to try to get the sender to inspect the book before accepting.  So many people don't.  I just got a book that I had to request my credit back because it had water damage to 40 pages.  The member (new) said it was her husband's and never looked at it before sending it (or posting it either!) and was surprised to read about the water damage.  I could see it when I opened the wrapper - but then I'm experienced at detecting water damage since I've gotten so many.  So I told her how to check for water damage. I was sorry since it was a new member - but she won't make that mistake again (I hope).  It shows that going ahead and requesting the credits back for unpostable books is productive.  I also told her she could offer damaged books as freebies, etc., so she wasn't completely out of the game.

Back to the RC's - so many people reject just because there are RC's that the requester wanted to be sure the RC's were as clear as they could make them without being too long.  That sometimes coms across as cold. And maybe they aren't here to make friends - just to get books that meet their requirements.  Doesn't matter - either you meet the RC's or you don't.  Don't take it personally.

Ruth

Date Posted: 2/9/2009 2:54 PM ET
Member Since: 6/25/2007
Posts: 5,637
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Cindy,this is what is in the pop-up when I post books:

  1. My book is not missing its cover.
  2. My book is not an Advanced Reading Copy (ARC).
  3. My book has no water damage of any kind.
  4. My book has no writing, underlining or highlighting on text pages.
    (There is a textbook exception.)
  5. My book is not excessively worn, and it is in good condition.

So, not the full rules page, but much more than just the part about water damage.

Edited because I seem to have lost the ability to spell :)



Last Edited on: 2/9/09 3:00 PM ET - Total times edited: 3
Date Posted: 2/9/2009 3:06 PM ET
Member Since: 8/18/2005
Posts: 7,977
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Last Edited on: 10/3/10 7:27 PM ET - Total times edited: 1
Date Posted: 2/9/2009 3:58 PM ET
Member Since: 8/23/2007
Posts: 26,510
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THat pop up has always been there.  So people have to agree to those terms when they post the book. BUt somepeople ignore it and send bad books anyway.

Date Posted: 2/9/2009 4:35 PM ET
Member Since: 8/9/2007
Posts: 4,058
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In my honest opinion, RCs are just RCs, and we shouldn't try to analyze them too deeply lest we start to have issues with the "tone" of them and get needlessly annoyed.  That's just someone's preference & what they want in their books.  They aren't trying to rewrite the posting guidelines:P  Chances are they know & accept that a certain percentage of members will decline the request if it seems too picky or subjective.  I turn down relatively few myself, but I read them carefully and either my book meets them or it doesn't.  If I'm in doubt, since I can't PM for clarification, the easiest thing to do is decline.  It's really a no fuss, no muss situation and nothing to get in a snit over.  I don't send "you're too picky!" nastygrams, and I don't get offended.  It's not like they gazed into a crystal ball and found it safe to imply something about my pitiful specimen of a book:P  And the bottom line for me is that I don't know what prompted them to add picky or abrupt seeming RCs to their account settings to begin with.  Maybe they've been burned with unpostables in the past and figure all of us need a diagram & written instructions to sort our hineys from our kneecaps, who knows?  Best not to speculate on potentially annoying topics, says I:P  Decline 'em and move on.

Subject: Posting condtions
Date Posted: 2/10/2009 12:02 AM ET
Member Since: 11/18/2005
Posts: 5,428
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I think she might be a bit abruipt, but she is clear as to what shw wil and won't accept. I wouldn't have a problem sending to her!

Bernard...LOL.  I fell on the ice and my side hurts when I laugh!

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