Search - Conducting the Reference Interview: A How-To-Do-It Manual for Librarians (How to Do It Manuals for Librarians)

Conducting the Reference Interview: A How-To-Do-It Manual for Librarians (How to Do It Manuals for Librarians)
Conducting the Reference Interview A How-To-Do-It Manual for Librarians - How to Do It Manuals for Librarians
Author: Catherine Sheldrick Ross, Kirsti Nilsen, Patricia Dewdney
Here is the first practical how-to for librarians packed with solid advice, exercises, and strategies for mastering the art of efficiently discovering exactly what users want to know. For fifteen years, Ross, Nilsen, and Dewdney have been collecting and assessing true accounts from public and academic libraries on what works and what doesn’...  more »
ISBN-13: 9781555704322
ISBN-10: 1555704328
Publication Date: 7/2002
Pages: 241
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Publisher: Neal-Schuman Publishers
Book Type: Paperback
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