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Conflict and Communication: A Guide Through the Labyrinth of Conflict Management
Conflict and Communication A Guide Through the Labyrinth of Conflict Management Author:Daniel Shapiro, Lisa Pilsitz, Susan Shapiro Conflict and Communication offers educators a practical curriculum on conflict management that helps students understand the nature of conflict and learn the skills that will enable them to deal with conflicts in their lives. The book is divided into two parts: Conflict Management and Student Mediation.