Connecting the Dots Author:Ben White Lettings and Property Management is a complex business, full of tradeoffs, challenges and rewards. To navigate all of these issues, an agency needs an understanding of its current position, a clear strategy for the future and a solid action plan to execute on it all. While each agency is different, there are some common structural issues that sh... more »ape both how a business operates and how its strengths and weaknesses manifest themselves. Connecting the Dots explores these connections by outlining a framework for assessing an agency?s capabilities and defining the four core strategies that can be effectively pursued in a lettings and property management business. Connecting the Dots empowers agencies and their team members to take control of their business and career plans. It has been used in hundreds of agencies and the lessons from those experiences have been distilled into this new version. Connecting the Dots is the first book in the Apmasphere series and is the foundation stone for our learning & development programs.« less