Consumer Behavior Author:Wayne D. Hoyer, Deborah J. Macinnis Active field researchers and award-winning teachers, Hoyer and MacInnis provide undergraduate students with an accessible and highly topical introduction to consumer behavior. A broad conceptual model of consumer behavior helps student to see how all chapter topics tie together, and real-world examples reinforce each concept and theoretical prin... more »ciple under review. The text also offers a strong marketing perspective, focusing on the implications of consumer behavior research for marketers. Updated to reflect the most recent research and examples, the Third Edition has been carefully revised to help further increase students' interest and understanding of the material.
New! A casebook featuring approximately 1620 consumer behavior cases can be packaged with new copies of the Third Edition, providing students a chance to practice applying what they learn.
New! End-of-chapter discussion questions ask students to recall, analyze, and apply key concepts to real-world situations.
Introductory cases appear at the beginning of every chapter and preview key points using anecdotes from the real business world.
Marketing Implications sections illustrate how consumer behavior influences marketing, including the promotion, pricing, and placement of products, as well as market segmentation and market research.
Exercises provide extensive interaction with real advertisements and actual marketing strategies to connect chapter concepts to concrete experiences from students' lives.
International examples appear in every chapter, demonstrating how concepts can be generalized and applied to other cultures with the same, or in some cases different, results.
Compelling chapter topics include the symbolic significance of products, public policy issues, deviant consumer behaviors (such as stealing or compulsive gambling), and the negative effects of advertising.