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Contemporary Services Marketing Management: A Reader
Contemporary Services Marketing Management A Reader Author:Mark Gabbott, Gillian Hogg Contemporary Services Marketing Management is a selection of current and seminal readings on all aspects of services marketing. The reader focuses on both the quality of Services Marketing and the management of services marketing which is often ignored in other texts. Contemporary Services Marketing Management is an indispensable collectio... more »n of primary material in the field and will be essential reading for students of marketing and management at undergraduate and MBA level.« less