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Topic: credited twice for 1 book!

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Subject: credited twice for 1 book!
Date Posted: 9/22/2008 11:58 AM ET
Member Since: 9/18/2005
Posts: 29
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I mailed out a book today that should have gotten me 1 credit using DC/Quick Credit...I got 2 credits added to my account.  I checked the credit registry and sure enough, they both came from the same book. 

I'm assuming this is a system glitch unless PBS is feeling exceptionally generous today.  Anyone else have this issue?

I'm going to let PBS know that I was double credited but was curious if it was only me!

Date Posted: 9/22/2008 12:20 PM ET
Member Since: 8/13/2008
Posts: 13,147
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That's never happened to me. I would let PBS know too. How weird. Is it your birthday? :-P

Date Posted: 9/22/2008 12:22 PM ET
Member Since: 10/14/2005
Posts: 333
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Was it an audio book?  They are worth 2 credits.

Subject: none of that
Date Posted: 9/22/2008 1:01 PM ET
Member Since: 9/18/2005
Posts: 29
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I let PBS know and they attempted to remove the extra credit but they added another one instead!  Now I have 2 extra!

The last entry in my credit registry says "Reason: Remove extra credit given by server problem" but it was a green 1 instead of a -1!  I contacted them again...

Date Posted: 9/23/2008 12:10 PM ET
Member Since: 12/7/2005
Posts: 7,143
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haha Lucky you!

Date Posted: 9/23/2008 12:54 PM ET
Member Since: 9/18/2005
Posts: 6,985
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That's really hilarious!  Kudos to you for doing the right thing and being honest!  Wish it would happen to me.....  LOL

Date Posted: 9/23/2008 3:22 PM ET
Member Since: 2/28/2007
Posts: 2,164
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Wow!  Can you please call my bank and work your magic on my checking account?

Date Posted: 9/23/2008 3:44 PM ET
Member Since: 6/5/2007
Posts: 2,513
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This kind of reminds me of  a Friends episode.

Seriously, I had a similar issue once - I got deducted a credit twice for ordering a book, TPTB took care of it quickly.

Date Posted: 9/23/2008 5:04 PM ET
Member Since: 3/25/2008
Posts: 2,530
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That's too funny! Must be your lucky day. Better pick up a lottery ticket.

Date Posted: 9/24/2008 5:59 AM ET
Member Since: 8/26/2006
Posts: 9,354
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Sounds like a server hiccup.  I'd say the server is a wee bit tipsy!

Date Posted: 9/25/2008 7:00 PM ET
Member Since: 1/25/2007
Posts: 6,567
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lol I was thinking the same thing about a Friends show. It was the one where Pheobe (spell?) found a THUMB in a soda can I think.

It does sound like your lucky day and it is wonderful to see how honest people can be. I know it can be annoying though since you have to go through all this STUFF just to fix a mistake.