Book Reviews of Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior

Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
Crucial Confrontations Tools for Resolving Broken Promises Violated Expectations and Bad Behavior
Author: Ron McMillan, Joseph Grenny, Kerry Patterson, Al Switzler
ISBN-13: 9780071446525
ISBN-10: 0071446524
Publication Date: 8/26/2004
Pages: 284
Rating:
  • Currently 4/5 Stars.
 14

4 stars, based on 14 ratings
Publisher: McGraw-Hill
Book Type: Paperback
Reviews: Amazon | Write a Review

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reviewed Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior on + 17 more book reviews
This title is one of the best guides to improved communication I've read. The concepts are intuitive and research-based. Great tool! You may also enjoy its companion title "Crucial Conversations."