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Search - Cti in Action (Wiley-Tma Communications in Business Series)
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Cti in Action - Wiley-Tma Communications in Business Series Author: Computer telephony integration (CTI) is a rapidly developing technology area which acts as a bridge between the two most commonly used business tools - the telephone and the computer. Until recently, the most commonly used application of CTI has been the major call centre operations developed by organizations with large customer facing operation... more »
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Genres:
- Business & Investing >> Management & Leadership >> Management
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- Computers & Technology >> Software >> Groupware & Communications >> E-mail
- Computers & Technology >> General
- Professional & Technical >> Engineering >> Telecommunications >> General