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Topic: custom dc

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starvinArtist avatar
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Subject: custom dc
Date Posted: 9/26/2010 2:31 AM ET
Member Since: 2/26/2009
Posts: 45,306
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I am totally confused-  I was just checking my custom dc's and noticed that the last one I did is listed twice... weird thing is I only printed it out once and the 2 listings show different dc #'s... to the same person...  I was also charged twice.  ???

esmestohelit avatar
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Date Posted: 9/26/2010 3:02 AM ET
Member Since: 8/10/2009
Posts: 20,210
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hmmm sounds weird. You can check your money registry to see if you were charged twice.

jennanenn avatar
Date Posted: 9/26/2010 3:06 AM ET
Member Since: 7/18/2009
Posts: 60
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Ouch, sounds like -- for whatever reason -- the browser submitted the info twice and resulted in two transactions. You could contact the PBS staff, but I believe they're unable to process refunds on DC's. :(

starvinArtist avatar
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Date Posted: 9/26/2010 3:27 AM ET
Member Since: 2/26/2009
Posts: 45,306
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can I reprint the label with the dc I don't use this time and use it in the future to mail to that person (we both play in swaps, so it is likely I will send her a book in the future)

jennanenn avatar
Date Posted: 9/26/2010 12:47 PM ET
Member Since: 7/18/2009
Posts: 60
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According to the help docs for custom DC you can reprint within the next 14 days. So I suggest printing it again and saving the PDF file.