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Customer Centered Selling: Eight Steps to Success from the World's Best Sales Force
Customer Centered Selling Eight Steps to Success from the World's Best Sales Force
Author: Robert L. Jolles
This work reveals the secret of successful selling lies in reversing the conventional selling process. It argues that the customer's needs and the decision-making process should be the first point of focus, and provides a breakdown of the eight-stage decision cycle the customer goes through.
ISBN-13: 9780684866246
ISBN-10: 0684866242
Publication Date: 6/5/2000
Pages: 288
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Publisher: Simon & Schuster Ltd
Book Type: Paperback
Members Wishing: 0
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