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Customer Relationship Management (The Briefcase Book Series)
Customer Relationship Management - The Briefcase Book Series
Author: Kristin L. Anderson, Carol J. Kerr
This reader-friendly series is must read for all levels of managers All managers, whether brand-new to their positions or well established in the corporate hierarchy, can use a little brushing-up now and then. The skills-based Briefcase Books Series is filled with ideas and strategies to help managers become more capable, efficient, effec...  more »
ISBN-13: 9780071379540
ISBN-10: 0071379541
Publication Date: 9/18/2001
Pages: 164
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Publisher: McGraw-Hill
Book Type: Paperback
Members Wishing: 0
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