Book Reviews of Customer Service 101: Basic Lessons to Be Your Best

Customer Service 101: Basic Lessons to Be Your Best
Customer Service 101 Basic Lessons to Be Your Best
Author: Renee Evenson
ISBN-13: 9781890181000
ISBN-10: 1890181005
Publication Date: 7/1/1997
Pages: 52
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Publisher: Bull'sEye Publishing
Book Type: Paperback
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From the back of the book...

Renee Evenson has worked in the customer service field for over twenty-five years and has condensed her experience in customer service management into this easy-to-read collection of invaluable tips.

Anytime you provide a service, the person on the receiving end is your "customer." That person may be a traditional customer, as well as your spouse, child, parent, friend, or a stranger.

This book is filled with wonderful lessons targeted to help you BE YOUR BEST.