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Customer Service on the Internet
Customer Service on the Internet
Author: Jim Sterne
Imagine a customer service operation ready to meet your customers 24 hours a day, seven days a week, cheaply, and efficiently. That is precisely what the Web has to offer, and Web marketing expert Jim Sterne outlines exactly how to do it. From managing your corporate image to organizing the information and making it readily available to prospect...  more »
ISBN-13: 9780471155065
ISBN-10: 0471155063
Publication Date: 1/15/1996
Pages: 326
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Publisher: John Wiley Sons Inc (Computers)
Book Type: Paperback
Members Wishing: 0
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