Skip to main content
PBS logo
 
 

Search - The Customer Service Intervention

The Customer Service Intervention
The Customer Service Intervention
Author: Carolyn A. Martin, Bruce Tulgan
Are you struggling everyday to turn front-line people into great service teams? Do you feel a sense of urgency about improving customer service? It's time for an intervention. The Customer Service Intervention offers a practical step-by-step program that will teach you how to quickley assess the effectiveness of your staff...launch an in...  more »
ISBN-13: 9780874257434
ISBN-10: 0874257433
Pages: 187
Rating:
  ?

0 stars, based on 0 rating
Publisher: HRD Press, Inc.
Book Type: Paperback
Members Wishing: 0
Reviews: Amazon | Write a Review


Genres: