Search - Customer service measurement: The key to effective performance measures (Coopers & Lybrand monograph series)

Customer service measurement: The key to effective performance measures (Coopers & Lybrand monograph series)
Customer service measurement The key to effective performance measures - Coopers & Lybrand monograph series
Author: David Wilkerson
ISBN-13: 9780944533086
ISBN-10: 0944533086
Pages: 72
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Publisher: Coopers & Lybrand
Book Type: Unknown Binding
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