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Customer Service Nightmares: 100 Tales of the Worst Experiences Possible, and How They Could Have Been Fixed
Customer Service Nightmares 100 Tales of the Worst Experiences Possible and How They Could Have Been Fixed
Author: Nancy Friedman
From the experience of everyone's worst day comes a collection of real stories of some of the worst customer service nightmares ever experienced and what someone did (or tried to do) to resolve the problem.
ISBN-13: 9781560524984
ISBN-10: 1560524987
Publication Date: 7/31/1998
Pages: 149
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Publisher: Crisp Learning
Book Type: Paperback
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