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Marketing: Connecting with Customers
Marketing: Connecting with Customers
Author: Gilbert D. Harrell, Gary L. Frazier, Gary Frazier
ISBN-13: 9780023502514 - ISBN-10: 0023502517
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Customer Relations for Careers
Customer Relations for Careers
Author: Edwin G. Davis
ISBN-13: 9780028000084 - ISBN-10: 0028000080
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Marketing Services : Competing Through Quality
Marketing Services : Competing Through Quality
Author: Leonard L. Berry
ISBN-13: 9780029030790 - ISBN-10: 002903079X
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Book Type: Hardcover
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Managing Customer Value : Creating Quality and Service That Customers Can See
Managing Customer Value : Creating Quality and Service That Customers Can See
Author: Bradley Gale
ISBN-13: 9780029110454 - ISBN-10: 0029110459
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Book Type: Hardcover
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Intelligent Enterprise : A Knowledge and Service Based Paradigm for Industry
Intelligent Enterprise : A Knowledge and Service Based Paradigm for Industry
Author: James Brian Quinn
ISBN-13: 9780029256152 - ISBN-10: 0029256151
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Book Type: Hardcover
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Essentials of Services Marketing (Dryden Press Series in Marketing)
Essentials of Services Marketing (Dryden Press Series in Marketing)
Author: K. Douglas Hoffman, John E.G. Bateson, John Bateson
ISBN-13: 9780030152177 - ISBN-10: 0030152178
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Book Type: Hardcover
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Managing Service As a Strategic Profit Center
Managing Service As a Strategic Profit Center
Author: Donald F. Blumberg
ISBN-13: 9780070061897 - ISBN-10: 0070061890
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Book Type: Hardcover
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Warranties: Planning, Analysis, and Implementation
Warranties: Planning, Analysis, and Implementation
Author: James R. Brennan
ISBN-13: 9780070075672 - ISBN-10: 0070075670
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Book Type: Hardcover
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Customer Service: The McGraw-Hill One Day Workshop
Customer Service: The McGraw-Hill One Day Workshop
Author: Wendy Carter
ISBN-13: 9780070111974 - ISBN-10: 0070111979
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Book Type: Hardcover
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The Service Trainer Handbook: Managing Service Businesses in the 1990's (With Service Board)
The Service Trainer Handbook: Managing Service Businesses in the 1990's (With Service Board)
Author: D. Keith Denton
ISBN-13: 9780070164147 - ISBN-10: 0070164142
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Book Type: Paperback
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