Tags - Customer Service Books

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Raving Fans : A Revolutionary Approach To Customer Service
Raving Fans : A Revolutionary Approach To Customer Service
Author: Ken Blanchard, Sheldon Bowles
  • Currently 3.9/5 Stars.
 55

Book Type: Hardcover
Publication Date:

Achieving Excellence Through Customer Service
Achieving Excellence Through Customer Service
Author: John Tschohl, Steve Franzmeier
  • Currently 5/5 Stars.
 1

Book Type: Hardcover

Our Toilets Are Not For Customers
Our Toilets Are Not For Customers
Author: Floyd Coates
  • Currently 3.8/5 Stars.
 2

Book Type: Paperback
Publication Date:

Service Wisdom: Creating and Maintaining the Customer Service Edge
Service Wisdom: Creating and Maintaining the Customer Service Edge
Author: Ron Zemke
  • Currently 2.5/5 Stars.
 1

Book Type: Hardcover

Essential Managers: Putting Customers First (Essential Managers Series)
Essential Managers: Putting Customers First (Essential Managers Series)
Author: Ken Langdon, Andy Bruce
  • Currently 3/5 Stars.
 1

Book Type: Paperback
Publication Date:

Customer Service for Dummies
Customer Service for Dummies
Author: Keith Bailey, Karen Leland
  • Currently 3/5 Stars.
 6

Book Type: Paperback
Publication Date:

101 Ways to Make Training Active
101 Ways to Make Training Active
Author: Mel Silberman, Karen Lawson
  • Currently 4.5/5 Stars.
 2

Book Type: Paperback
Publication Date:

Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
Author: Kristin Anderson, Ron Zemke
  • Currently 4.1/5 Stars.
 8

Book Type: Paperback
Publication Date:

The Ten Demandments : Rules to Live by in the Age of the Demanding Customer

Getting Them to Give a Damn : How to Get Your Front Line to Care about Your Bottom Line
Getting Them to Give a Damn : How to Get Your Front Line to Care about Your Bottom Line
Author: Eric Chester
  • Currently 3.2/5 Stars.
 3

Book Type: Paperback
Publication Date:

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