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Customers As Partners: Building Relationships That Last
Customers As Partners Building Relationships That Last
Author: Chip R. Bell
Astute managers and entrepreneurs already know that customer loyalty is a necessity for profitable businesses in the '90s and beyond, and they have invested in this knowledge by initiating a wide variety of quality service programs intended to dazzle customers. But while providing dazzling service may tender short-term customer satisfaction,...  more »
ISBN-13: 9781881052548
ISBN-10: 1881052540
Publication Date: 1/1/1994
Pages: 235
Rating:
  • Currently 3.5/5 Stars.
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3.5 stars, based on 1 rating
Publisher: Berrett-Koehler Publishers
Book Type: Hardcover
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reviewed Customers As Partners: Building Relationships That Last on + 231 more book reviews
Lots of good tips for improving relationships in the business world


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