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Topic: Now that DC is free at PO for packages.........

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Subject: Now that DC is free at PO for packages.........
Date Posted: 2/19/2013 5:14 PM ET
Member Since: 4/28/2009
Posts: 9,750
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Shortly before the postage increase I was at my PO and they happened to mention that part of the change was that DC would be included in ALL package postage--- The first time I mailed out books after the increase, I did see that there were DC tracking numbers without an additional fee added.  Is this going to change how PBS deals with books that DC says were delivered but the recipient hasn't marked received?  I mean, since we shouldn't have to buy DC thru PBS since PO already includes it, shouldn't they now intervene anytime DC shows a book delivered and it's not marked received so the sender gets their credit?

Date Posted: 2/19/2013 5:23 PM ET
Member Since: 12/31/2009
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I don't think that PBS will be tracking any DC that isn't purchased directly from them. I don't see how they could.

Date Posted: 2/19/2013 6:53 PM ET
Member Since: 1/17/2009
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I mean, since we shouldn't have to buy DC thru PBS since PO already includes it, shouldn't they now intervene anytime DC shows a book delivered and it's not marked received so the sender gets their credit?

1. If you have non-PBS DC that shows a delivery, and you ask PBS to intervene after the book goes lost in the mail, and you are not getting a response from the receiver AFTER you contact them, you can already contact PBS and ask them to look into it. They may take a credit from the other person's account and give it to you under certain circumstances.

But there is no guarantee of anything since you didn't purchase the DC from PBS. It doesn't matter if you paid 90 cents at  the PO, or if the PO gives it to you for free, or if you get e-DC at a discount from Paypal or whatever.

If you don't pay the fee to PBS, you don't get an automatic credit when the book is scanned.

I do not think that PBS will be changing anything at all in response to free e-DC from the Post Office.

Free e-DC from the Post Office, woudl work the same way that any other non-PBS DC works ... which is that there is no guaranteed anything. The receiver controls when you get a credit.

That's the correct thing, too. As we all know, a Delivery scan does not mean the book was delivered correctly.



Last Edited on: 2/19/13 6:54 PM ET - Total times edited: 1
Date Posted: 2/19/2013 7:37 PM ET
Member Since: 8/16/2007
Posts: 15,201
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You are talking about 2 different things, paying for DC/tracking and  paying for Credit Assurance - the cost that covers the credit given out if they need to cover a book lost. Where do you think the money is going to come from to pay for the credits given out if they don't charge for Credit Assurance? No, they will not insure your credit if you don't pay for that insurance.

They also can't tie that DC number you give them to the package like they can when it is purchased and printed through PBS. When it is printed on the label, they KNOW it is for the PBS package. There is no way to prove the number you would give them was actually for the correct PBS package.

Tracking isn't free on all packages anyway, Media Mail still costs 90cents at the counter or 20cents if you print the PBS DC only and you get a clerk who knows what they are doing. Tracking on the higher rate classes is free, that is the only change.



Last Edited on: 2/19/13 7:40 PM ET - Total times edited: 2
Date Posted: 2/20/2013 12:18 AM ET
Member Since: 12/28/2006
Posts: 14,177
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What Melanie said.  USPS Tracking is free for First Class and Priority rates.  Media Mail is .20 for preprinted Tracking (If your staff knows how to work the new software update) and .90 at the counter.

The fee members pay PBS is for Credit Assurance and the convience of printing and tracking onsite.  The e-DC (now USPS Tracking) charge remains, as it has always been, added to the postage at the counter.

Date Posted: 2/20/2013 4:59 PM ET
Member Since: 4/28/2009
Posts: 9,750
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hmmmm, my receipts show no additional charge for my media mail packages, though they do have the tracking numbers listed.

Date Posted: 2/20/2013 5:58 PM ET
Member Since: 8/18/2008
Posts: 7,759
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hmmmm, my receipts show no additional charge for my media mail packages, though they do have the tracking numbers listed.

If you are talking about the pink/white sticker bar codes that they stick on it--no, it's not trackable by you at all if you didn't pay something for it, and it's media mail.  The USPS has INTERNAL tracking of all packages now, but unless you pay for it, you don't get the trackability.  The internal barcodes they have been using usually start with 9552.  They are not trackable here at PBS, nor are they trackable at USPS.com.  The numbers are printed on your receipt so they can track it if it goes missing, but you can't access the information normally.

Date Posted: 2/20/2013 9:12 PM ET
Member Since: 12/28/2006
Posts: 14,177
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What Shelia said yes  If you were not charged additional for tracking on Media Mail, those are most likely internal tracking numbers not accessable to the public.

Date Posted: 2/21/2013 2:44 AM ET
Member Since: 2/5/2007
Posts: 30,800
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  USPS Tracking is free for First Class

I was told today that the only free package tracking was on priority mail.

I specifically asked about first class and was told there was a fee for tracing on first class.

Date Posted: 2/21/2013 9:22 AM ET
Member Since: 8/18/2008
Posts: 7,759
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Cozi, electronic DC is free for first class.  If you get it at the PO, then there is a fee.

Date Posted: 2/21/2013 12:42 PM ET
Member Since: 2/5/2007
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Ahhh thank you for clearing that up Shelia

Date Posted: 2/21/2013 6:17 PM ET
Member Since: 4/28/2009
Posts: 9,750
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well, guess my PO clerks are helping the USPS lose money then since they specifically said I had no need to buy DC anymore!

Date Posted: 2/21/2013 6:59 PM ET
Member Since: 5/1/2007
Posts: 6,559
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I received a book via Media Mail yesterday with the pink and white USPS Tracking Number sticker.  I tried tracking the USPS Tracking Number on the pink and white sticker and received the following message:

You entered: 9552110557363044393034

Delivery status information is not available for your item via this web site. A return receipt after mailing may be available through your local Post Office.

So, the "free" USPS Tracking Number appears to be for internal USPS tracking only.

Date Posted: 2/25/2013 1:53 PM ET
Member Since: 5/16/2011
Posts: 64
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I don't think she is talking about the pink and white internal sticker.

Jeanne, you're not crazy! I mailed some PBS media mail books too, clerk asked if I wanted a receipts because it now has tracking. sure enough there was a ridiculously long number above each of my packages. I entered them into the usps.com site for S&Gs and sure enough they were tracking numbers. I didn't pay anything extra either.

Date Posted: 2/25/2013 2:04 PM ET
Member Since: 5/1/2007
Posts: 6,559
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If the number on the receipt is not the number on the pink and white sticker, how does the number on the receipt get tracked?  I thought the number on the receipt would need to be somewhere on the package in order for it to be tracked/scanned.

Date Posted: 2/25/2013 2:47 PM ET
Member Since: 12/28/2006
Posts: 14,177
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Regarding the white tracking stickers that USPS is now applying to all packages.  Whether or not they are trackable depends on whether or not the customer paid for the service.  This refers only to packages without pre-printed USPS Tracking barcode (ie PBS e-DC) and with counter postage.

If the customer pays for USPS Tracking at the counter (but no PBS e-DC), the white tracking sticker is applied and is trackable by customers via USPS.com (number is printed on your receipt).

If the customer does not pay for USPS Tracking, the white sticker tracking is still applied but is not trackable by the customer (only USPS internal).



Last Edited on: 2/25/13 2:48 PM ET - Total times edited: 2
Date Posted: 2/25/2013 3:43 PM ET
Member Since: 5/1/2007
Posts: 6,559
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Thank you Denise!  smiley