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Topic: DC not working here?

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Subject: DC not working here?
Date Posted: 8/28/2007 1:45 PM ET
Member Since: 6/10/2007
Posts: 10,401
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Is the DC not working? When I click on the details screen, the DC number doesn't show up. Is anyone else having this problem, too?

Date Posted: 8/28/2007 2:11 PM ET
Member Since: 1/15/2007
Posts: 880
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Last Edited on: 7/3/10 12:45 AM ET - Total times edited: 2
Date Posted: 8/28/2007 3:23 PM ET
Member Since: 6/10/2007
Posts: 10,401
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So does that mean quick credit is not going to go through, too? Anyone know? I really like my quick credits. lol

Date Posted: 8/28/2007 5:49 PM ET
Member Since: 1/15/2007
Posts: 880
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Last Edited on: 7/3/10 12:44 AM ET - Total times edited: 1
Date Posted: 8/28/2007 6:05 PM ET
Member Since: 1/14/2007
Posts: 16,831
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How can quick credits work when you do not get the book scanned by the post office?  That would be the reason I will not print the postage; as far as I know, the only way to get the quick credit is to have the po scan when you mail! 

Date Posted: 8/28/2007 6:11 PM ET
Member Since: 1/15/2007
Posts: 880
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Last Edited on: 7/3/10 12:44 AM ET - Total times edited: 1
Date Posted: 8/28/2007 6:22 PM ET
Member Since: 6/10/2007
Posts: 10,401
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I bought my postage at the post office, and they scanned it, but none of the DC info shows up on the details tab.

Date Posted: 8/28/2007 6:29 PM ET
Member Since: 1/15/2007
Posts: 880
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Last Edited on: 7/3/10 12:44 AM ET - Total times edited: 1
Date Posted: 8/28/2007 7:31 PM ET
Member Since: 1/14/2007
Posts: 16,831
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Michelle; I sent out books today and the po scanned DC when I bought postage. When I click "Details", my scan shows  up.  Did  you try logging off and then on again, or rebooting?

Date Posted: 8/28/2007 8:11 PM ET
Member Since: 6/10/2007
Posts: 10,401
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Yes, and it is only one out of my three books mailed that it is not showing up on. The quick credit logo is on the transaction, but nothing but the date accepted, date printed, date mailed, and date expected are on the details screen.

I guess I will find out tonight whether it accepts it as a quick credit or not, because no matter what I do, the details are just not there for some reason. I really like tracking my shipments, too. Big bummer if I can't track this one.

Date Posted: 8/28/2007 9:06 PM ET
Member Since: 1/15/2007
Posts: 880
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Michelle, you should write to R&R about it. That is probably glitch. That happened to me once, where the details did not show up. Just send them the name of the book and they can look into it for you.

Date Posted: 8/28/2007 9:28 PM ET
Member Since: 7/4/2005
Posts: 108
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Michelle,

I had the same thing happen today.  I used DC, and there are no details on either the detail screen or on the map, BUT, I have already gotten my credits for the 3 books sent that aren't showing details.  So, the important part is working!  :)

Date Posted: 8/28/2007 9:46 PM ET
Member Since: 6/10/2007
Posts: 10,401
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Well I will leave them alone unless for some reason I don't ever get my credit. :)

Date Posted: 8/29/2007 11:52 AM ET
Member Since: 6/10/2007
Posts: 10,401
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I did get the quick credit for this book. I can still follow the little mail truck on the map, but the DC info still doesn't show on the details screen. Hmmm.