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Topic: Does "Dead Mail" ever get delivered?

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Subject: Does "Dead Mail" ever get delivered?
Date Posted: 4/6/2016 7:43 PM ET
Member Since: 9/8/2009
Posts: 615
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Two books that I requested have been sitting in dead mail since 3/25.  The sender used PBS postage, so the tracking showed, and I'm assuming that the tracking will also show USPS where it came from and where it was going.  Do I stand a chance of getting these books? 

One is a book and I only ordered so that the sender could mail out two books.  I don't necessarily want it if the books go lost.  I hate to put my wishlist on hold just to stop that one book rolling over.  Any thoughts on how to prevent that?

Also, if the books are intact and returned to sender, will she/he be entitled to the credits AND the books?  I guess that part doesn't impact me, since mine will be returned, but that doesn't seem right. 

Date Posted: 4/6/2016 7:59 PM ET
Member Since: 2/13/2007
Posts: 2,270
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What do you mean by dead mail? I have had books show up after 6 weeks in transit, going only 250 miles...obviously they had gotten stuck at the bottom of a mail bag or something. The other possibility is that the package got caught in machinery and was destroyed. The books, if intact, will not be returned to the sender as long as your address is valid...they will be delivered. As far as stopping the book from rolling over, keep on eye on the "going lost" date...in my experience, the actual event is a day or two sooner, so monitor your account closely so that you can cancel the rollover order ASAP. In the event it goes to another sender, you can cancel that order until the wrapper is printed. I know of no other way to stop the rollover other than putting your WL on hold, without automatic request turned on. Good luck, there is still a possibility that you will get your book.

Date Posted: 4/6/2016 8:10 PM ET
Member Since: 7/25/2009
Posts: 657
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Dead letter mail or undeliverable mail is mail that cannot be delivered to the addressee or returned to the sender. This is usually due to lack of compliance with postal regulations, an incomplete address and return address, or the inability to forward the mail when both correspondents move before the letter can be delivered. -wikipedia

Date Posted: 4/6/2016 8:36 PM ET
Member Since: 9/8/2009
Posts: 615
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"What do you mean by dead mail?"

 

Delivery Confirmation Events

USPS DC#: XXXXX

  • 3/14/2016 11:29 AM - Acceptance - FLORENCE,CO
  • 3/15/2016 2:32 AM - Electronic Shipping Info Received - FLORENCE,CO
  • 3/25/2016 12:37 PM - Arrival at Unit - DENVER,CO
  • 3/25/2016 12:42 PM - Dead Mail / Sent to Recovery Center - DENVER,CO
Date Posted: 4/6/2016 8:38 PM ET
Member Since: 9/8/2009
Posts: 615
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Dead letter mail or undeliverable mail is mail that cannot be delivered to the addressee or returned to the sender. This is usually due to lack of compliance with postal regulations, an incomplete address and return address, or the inability to forward the mail when both correspondents move before the letter can be delivered. -wikipedia

 

But if they have the tracking number, don't they have my and/or the sender's address?  I wonder if the tracking would show if the book moved out of the dead letter center.

Date Posted: 4/6/2016 9:39 PM ET
Member Since: 8/25/2009
Posts: 697
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Or it could just be the person scanning it at the delivery unit entered the wrong code for the scan event.

Date Posted: 4/7/2016 9:04 AM ET
Member Since: 6/20/2007
Posts: 4,979
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But if they have the tracking number, don't they have my and/or the sender's address? 

It's possible that the book got damaged somehow, and both your address and the senders are unreadable, with the tracking bar code still intact. I don't know if the recovery center staff would contact Endicia to see if that information could be recovered. It might be worth posting this in the US Postal Service forum and asking there.

Or it could just be the person scanning it at the delivery unit entered the wrong code for the scan event.

I thought about this too, but this was scanned there 13 days ago. If it was mis-scanned, I doubt it would have still hung around there for 2 weeks. Again, I recommend asking this in the US Postal service forum.

Date Posted: 4/7/2016 9:26 AM ET
Member Since: 4/2/2007
Posts: 5,654
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The sender should fill out the paperwork to recover the lost package. It can be done online. I did this once and they were very, very diligent. I got several e-mails and a phone call from my local post office. Then I also got an e-mail at the end when they had exhausted all their efforts to find the package. That was over a month later.

Date Posted: 4/7/2016 6:48 PM ET
Member Since: 4/25/2007
Posts: 11,496
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I'd take that tracking number to the PO and see what they can do for you.

I once had a book I sent go lost.  It sat in Bell, CA for a year before it was sent on to the receiver.  Netiher of us could believe she actually got the package and it was perfectly intact a year after the fact.

Date Posted: 4/7/2016 8:16 PM ET
Member Since: 2/13/2007
Posts: 2,270
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I agree with Sarah, I'd take the tracking # to the post office and ask them to check into it. Or perhaps use the "Contact Us" link at USPS.com, sending them an email with all the pertinent info.

Date Posted: 4/8/2016 11:46 AM ET
Member Since: 9/8/2009
Posts: 615
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Thanks for the input and advice.  They went "lost" yesterday in the system. 

I don't care enough about either book to chase them down.  The sender can do that if she wants to, but she got her credit for them anyway.  It will be interesting to see if they every show up in either place.

Date Posted: 4/8/2016 7:53 PM ET
Member Since: 9/18/2008
Posts: 387
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Usually "dead mail" can not be delivered and will never be delivered.  More than likely, the package/envelope got eaten by a machine along the way and they no longer have an address to deliver it to.  Once it goes 'lost in mail" you will get your credits back.