Holly L. (irunamuk) reviewed Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst on
Helpful Score: 2
Excellent book. Written to be understood very easily. Many examples used throughout the book for clarification of teaching. I recommend this book highly for anyone dealing with "office politics" type issues with others.
A MUST on how to deal with the folks who make you the most annoyed. It really works, giving hints on first how to determine the type of the person you are dealing with, and then the way to disarm them using techniques that work!
Do you have to deal with people who intimedate you? Others who waffle about simple decisions? Do you ever get tired of hearing, "That won't work" or "It's not my fault?" Is there a 'sniper' in your office who is trying to undermine you?
The fact is that there are difficult people virtually everywhere that there are people, and they can make your life stressful and unpleasant, and prevent you from acheiving important goals ~ but only if you let them!
Learn the nine 'take charge' skills that turn conflict into cooperation in addition to other information
How to bring out the best in people at their worst.
It may be a boss who behaves like a bully and a petty tyrant, and has the power to get away with it...
It may be a co-worker who promises results, but who never, ever delivers when the chips are down...
It may be the whiner whose constant complainint and maddening negativism are driving you crazy...
At best, when people act like this, they can make life exceedingly stressful and unpleasant. At worst, they can keep you from achieving important goals. The good news is that you don't have to let them do either! Whether you know it or not, it's fully within your power to bring out the best behavior in people who are at their worst.
Sound impossible? It's not. Just ask the 250,000 people who have already benefited from Dr. Rick Brinkman and Dr. Rick Kirschner's proven, innovative seminars on dealing with difficult people with tact and skill. They have already learned, as you will when youstudy this one-of-a-kind guide, how to identify 10 recognizable difficult behaviors, and deal successfully with each of them! You'll discover:
-How difficult people think, what they fear, and why they act as they do.
-How to use advanded, sophisticated "listening techniques" to unlock the doors to people's minds, hearts, and deepest needs.
-How to cultivate nine "take-charge" skills that turn conflict into cooperation by reducing the differenced between people.
-How to change the destructive behavior of the TANK...the SNIPER...the KNOW-IT-ALL...the GRENADE...the MAYBE person...and many more!