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Topic: deals

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Subject: deals
Date Posted: 3/5/2011 9:32 AM ET
Member Since: 2/11/2011
Posts: 2,872
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Ok I ordered a book only cause it had a deal but didn't receive the deal only The random book I ordered. Has that happened to u. Or is there something u can do about it?
Date Posted: 3/5/2011 9:38 AM ET
Member Since: 8/23/2007
Posts: 26,510
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Are you sure the book came form the same person?  If you ordered the book from the book description page and not their bookshelf then it went to FIFO and not the deal person.  If you ordered it with the little pop-up description bubble open then it went to FIFO not hte deal person.  Do you have RCS that you didn't ask about before requesting the deal?  If you have RCs and didn't mention then and they were turned down, the system would ahve requested the book from someone else. 

I haven't had this problem myself but then my  TBR is huge and I don't order many books from deals.  I did when I first joined and I never had a problem. But I had read on the forums what to watch out for to keep it from going to someone else.

Date Posted: 3/5/2011 10:00 AM ET
Member Since: 2/13/2007
Posts: 2,264
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Check your transaction archive to see if you can find out any information there -- like one book requested from Person A and the other book you were expecting ordered from Person B. PM the person you requested the deal from and ask politely if something went wrong with your request, etc.

Date Posted: 3/5/2011 10:19 AM ET
Member Since: 2/11/2011
Posts: 2,872
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I did . And I ordered from their shelf and posted on persons post. Same person. I'm just saying I wouldn't have ordered the book then of it turns out like that.
Date Posted: 3/5/2011 10:19 AM ET
Member Since: 2/11/2011
Posts: 2,872
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Can I get my credit back?

Last Edited on: 3/5/11 10:20 AM ET - Total times edited: 1
Date Posted: 3/5/2011 11:08 AM ET
Member Since: 5/15/2005
Posts: 1,328
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If you received the book you requested through the system, then you need to mark it received and no, you won't necessarily get your credit back unless the other member voluntarily returns it. If you're sure the person who sent you the book is the person who offered the deal, then contact that member and ask where your other books are. Maybe they just forgot to send them. But as others have noted, most times when a problem occurs with deals, it's because the order is filled by a different member than the one who offered the deal, either by mistakenly ordering from FIFO or because the order was cancelled and passed onto another member in FIFO.  I've only taken advantage of a few deals but I always PM the other member and ask them to confirm that they're accepting the deal.

Date Posted: 3/5/2011 4:28 PM ET
Member Since: 1/25/2007
Posts: 180
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Sorry this happened to you, Jamie.  I've gotten lots of deals and never had this happen.  PM the person.  It's possible they just forgot

to mail the other books.