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Date Posted: 12/9/2008 9:35 PM ET
Member Since: 10/26/2008
Posts: 9,884
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Last Edited on: 1/1/12 3:50 PM ET - Total times edited: 3
Date Posted: 12/9/2008 9:51 PM ET
Member Since: 1/19/2006
Posts: 472
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You do get an email and you do get the option to decline.  However, you shouldn't be declining wish list books too often.  Obviously, sometimes a run of wishlist books come up and depletes your credits, or someone else outside of PBS gave you a copy and you forgot to take it off or whatever.  These things happen.  However, it does seem that some number of people (probably small) has forgotten that if you wishlist something you are going to accept it with some exceptions.

Date Posted: 12/9/2008 10:01 PM ET
Member Since: 4/21/2008
Posts: 13,260
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I just posted the other day on the CLUB MEMBER's THOUGHTS this exact problem. PLEASE people update your WL's. There are alot of people out there waiting for them and it only takes a minute to delete a book you no longer want or need off your list or at the very least decline it as soon as you are notified if you are no longer interested. So many of us are trying to get these books to people in time for Christmas, so help us out here.

Date Posted: 12/9/2008 10:06 PM ET
Member Since: 6/3/2007
Posts: 2,260
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I have to agree...it does get annoying.  One reason I havent posted a WL book in a while. But i have some coming up to read so will post them ..fingers crossed.

Date Posted: 12/9/2008 10:09 PM ET
Member Since: 8/16/2007
Posts: 15,185
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People are busier than normal because of the holidays, or sick like me :( , so they are probably off-line and not seeing the emails and PMs as quickly. Hopefully your books get taken soon so they can be found under christmas trees! The good thing is that you are cleaning out the inactive people because the book will be removed from their WL when they don't respond or cancel.

Date Posted: 12/9/2008 10:13 PM ET
Member Since: 10/26/2008
Posts: 9,884
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Last Edited on: 1/1/12 3:52 PM ET - Total times edited: 1
Date Posted: 12/9/2008 10:24 PM ET
Member Since: 4/21/2008
Posts: 13,260
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Don't feel too bad-the option is always there to put any WL that is getting close to coming up on auto-request. Even if they are on vacation, they will still get their book. I know we are all busy right now, life does tend to sometime interfere with our love of books. But a few minutes to look at your WL and clean it up is doable for most of us. We all just want as many of our members as possible to have a Merry Christmas. THANKS!

Date Posted: 12/9/2008 10:45 PM ET
Member Since: 4/25/2007
Posts: 11,442
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I wouldn't feel bad about the books timing out on someone.  If they really wanted it, they would have put it on auto-request.  If they didn't it's their problem and they can wait out the WL again if they really want it.

Date Posted: 12/9/2008 11:07 PM ET
Member Since: 9/13/2007
Posts: 2,520
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I've had a bunch of wish list books come in lately and I've had to pass on them because I am short credits. I always make sure to log on and cancel them though, I'm sorry you are having to deal with people just letting them sit and time out.
Date Posted: 12/10/2008 12:26 AM ET
Member Since: 1/19/2006
Posts: 472
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Liesl -- I completely understand that.  I expect that to happen.

Date Posted: 12/10/2008 7:44 AM ET
Member Since: 8/23/2007
Posts: 26,510
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If the line was really long and not fast moving-which is likely for an audio book because they are expensive-my guess is the ones timing out are no longer active members. They have forgotten about or just don't care about PBS anymore.  Maybe they changed their email address and never bothered to close out their PBS account.  Maybe they just ignore the emails because they can't be bothered to take 5min to close the account.  Who knows. 

It is frustrating. But look at this way: you may be helping get some inactive accounts closed and no longer clogging up the WL and FIFO lines.  I believe they have shortened the number of timeouted transactions it takes now for an account to be put on hold. 

I still think they should send out an automatic email if an account hasn't been logged into in say 30days with the exemption of those on vacation hold.  If it's someone who checks their email everyday and hasn't come on because they haven't had any requests then it would only take a minute to log in and say yes I still want this account.  Maybe it'll inspire them to order a book while they're here.



Last Edited on: 12/10/08 7:49 AM ET - Total times edited: 2
Date Posted: 12/10/2008 8:49 AM ET
Member Since: 8/10/2005
Posts: 4,597
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Hi, Jonnie--it is frustrating, isn't it? That's the whole reason why I no longer rush, rush, rush to read wishlisted books first to post them. Almost every time, a book will time out or be declined at least a couple of times before going to someone who really wants it. Hopefully the new system they put in place to de-activate accounts where requests go un-responded to will cut down on that problem somewhat, but since it was just put in place, it may take awhile to catch up so that some of those abandoned accounts are weeded out.

In the meantime, be patient and as Mary said, look at it as doing your part to diminish some other PBS member's frustration by cutting a swathe through the jungle of inactive accounts. :)

I personally love the auto-request, and my entire wishlist is set that way, so even if I'm sick or my computer dies or whatever, I'm good to go.

Cheryl

Date Posted: 12/10/2008 10:16 AM ET
Member Since: 8/9/2007
Posts: 4,058
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I've gotten into a hurry to post WL books only to watch them languish on my shelf for a month as well:P  If you use the genre specific forums,  members who all read a specific genre tend to be wishing for a lot of the same books, and it can help to get them ordered in a more timely manner if you have PBS buddies who you you know will want them.  Not everyone agrees with this practice and I understand why, but PBS rules do allow you to post books to a specific member's WL, even though they say they hope it won't happen too often.  I don't think that it does, just because most members don't even use the forums at all, and not all of the ones who do follow the genre specific forums, or have long buddy lists due to "hanging out" with other members who have similar tastes in books.  Anyway, it's a thought.  If you seem to have this problem frequently, you can offer your WL titles to people you know have been wishing for them.  I try to check my PBS buddies'  WLs at least once a month because we mostly read the same things, but I don't frequently find items that I have on their WLs.  It happens sometimes, but not frequently.  Other than that, patience is key:P

Date Posted: 12/13/2008 12:22 PM ET
Member Since: 2/13/2007
Posts: 2,249
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Mary, I am with you -- institute a 30 day rule: If you haven't logged onto your account for 30 days (Other than vacation holds) you get an email stating your account is on hold until you sign back in.

There are so many active members eagerly awaiting wishlist books that have to wait days, weeks or even months -- in the case of books with really long wishlists -- longer because the system has to timeout every inactive member ahead of them. I absolutely don't mind waiting for wishlist books but I do resent having to wait and wait and wait because of abandoned accounts.

The one feature of the new wishlist that I am looking forward to is that all wishlist books will be on automatic request.

Date Posted: 12/13/2008 2:15 PM ET
Member Since: 10/26/2008
Posts: 9,884
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Last Edited on: 1/1/12 3:55 PM ET - Total times edited: 1
Date Posted: 12/13/2008 3:14 PM ET
Member Since: 6/4/2007
Posts: 2,941
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Actually, it's just that the default will be Auto-Request.  According to the Help Center this can be changed in the Wish List Options menu.  The 48-hour hold will still be available, it just won't be the default setting. 

Personally I think the idea of a mandatory Auto-Request is terrible: there's no room allowing for a DC credit to come in, for example, and no opportunity to purchase the credit at that time.  It would require basically investing in the credits if one cannot acquire enough, and leaving that money forever tied up in PBS, which I'm sorry to say is not an option for everyone.  Being able to purchase my credits piecemeal is much more feasible for me, and I'm thankful that if/when the new system is put into place I won't have to change that.

Date Posted: 12/13/2008 3:18 PM ET
Member Since: 10/26/2008
Posts: 9,884
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Last Edited on: 1/1/12 3:53 PM ET - Total times edited: 1
Date Posted: 12/13/2008 3:27 PM ET
Member Since: 11/15/2008
Posts: 3,308
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This happened to me with a book I posted as well, and then it took weeks to get rid of it.  I think the policy of automatic account hold if someone hasn't logged in for a while sounds like a good idea.  I also think it might be a good idea to shorten the waiting time from 48 to 24 hours.  I know some people don't have computer access everyday, but there is the option of auto requesting, especially those books where you're close to the top, if you know you can't get to the site to claim a book in time.

Date Posted: 12/13/2008 6:05 PM ET
Member Since: 2/13/2007
Posts: 2,249
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From the help center regarding automatic requests:

The auto-request feature on the Wish List will request a Wish List book automatically for you if you have a credit in your account, skipping the email offer/confirmation step.  Auto-request will work even if an account is on hold.  If you do not have credits in your account when an auto-requested book becomes available, the Auto-Request will convert to a regular Wish List offer.  If your account is on Vacation Hold in this situation, you will be "bypassed" for the book, and will remain in your place in the Wish List.

So if I understand this correctly, what is wrong with automatic request? If you don't have the credit, it will STILL give you the 48 hours to accept -- buy a credit, etc. To my eyes, there is nothing wrong with automatic request, except the line will move faster, slowing down only for people who do not have it set to automatic request and those people without any credits.

It sure sounds like a win-win situation to me!



Last Edited on: 12/13/08 6:06 PM ET - Total times edited: 1
Date Posted: 12/13/2008 6:10 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I thought with the new WL if you were out of credits it would go to the 48hr hold.  Also we the new WL we are supposed to be able to put just the WL on hold.  So if you're low on credits you can hold your WL but still leave your shelf open for orders. This is what I remember reading anyway. Also individual books can be put on hold as well. 

On Swapadvd  you can change the WL from auto to 48hr hold.  I had one on autorequest and was out of credits-it gave me 48hrs to get a credit. 

With PBS if I'm low on credits I just put my account on vacation hold to ward off any WL offers.  Then I read and post a few WL books.  Once I'm back to my credit comfort level I unhold my account. 

Date Posted: 12/13/2008 6:13 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Also I know a sure fire way to get a WL book accepted quickly.  Post one you haven't read yet.  Everytime I post one I haven't read yet because I know I'll read it quickly and I want to get the request in for it-it's picked up right away.  I've done this a few times now. I'll look and see a long WL line and go I'll post it now because it'll probably time out on at least one person while I read the book.  Nope-1st one takes it right away.  Then I just wait a day or two to accept. 

No I don't make a habit of this.  But I have done it a couple of times with a WL that I know is probably moving fast. You know those newly published books that are WL until they come out. Then a month later there's 50+copies posted. 

Date Posted: 12/13/2008 7:47 PM ET
Member Since: 12/9/2007
Posts: 9,601
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Mary - I think that falls under the Murphy's Law category!  LOL!!  I've done that as well.  It hsn't always worked.  I read weird books, I guess.  I refuse to let the WL dictate what I read anymore.  I'm always short on credits.  I have to buy some every so often just in case WL books come up.  At least PBS gets something out of that.  I no longer know what my absolute "must have" books are.  Invariably it comes down to - if I don't have it I want it.  Mostly the ones that are more important are ones in series that I don't have all the books.  I prefer to have most of the books in a series before I start reading them since it can take so long for an author to get out a new book.  And I don't like HC's because they are cumbersome for me to handle.So add another year for paperback to come out.  Right now I would love to have the luxury of space to be able to shelve all my TBR so that I can choose them at leisure and not because I came across it before I found another!

Ruth

Date Posted: 12/13/2008 9:06 PM ET
Member Since: 10/19/2006
Posts: 136
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I bought a Jodi Picoult book at a FOL sale recently. I don't read her but I know she is very popular on this site so I figured it would go quickly. Even though it was one of her earlier books I was suprised to see that over 280 people were waiting for it. I thought for sure that this would be a quick credit for me. WRONG! I can't tell you how many times this book has timed out.

I think some of the low numbers on the larger wait lists have been there so long that the members have given up and bought the book or borrowed it from the library. Inactive members probably are responsible for some of the books timing out but I think the real problem is members who don't regularly purge their wishlists. I clean up mine all the time because my entire wish list is on auto request  and I don't want to waste a credit on a book that I have already borrowed from the library.

Date Posted: 12/13/2008 9:19 PM ET
Member Since: 1/10/2008
Posts: 345
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Also I know a sure fire way to get a WL book accepted quickly.  Post one you haven't read yet. 

 

LOL! This just happened to me -- though it wasn't a WL book.  I went ahead and posted a book I hadn't read yet, thinking I had all the time in the world.  What I *didn't* know was that, just the week before, Lifetime premiered a movie about the case.  That poor lady!  It was a quick read, but that didn't help with Thanksgiving and all the other stuff that came up.  It took me over a week to get it read.  I did PM her when I mailed it out and let her know what happened.  But I won't be doing *that* again! 

 

I really would hate to see the 48-hour wait cut down to 24 hours.  I'm usually able to check pretty much every day, but I had a WL book posted ONE HOUR after we left town for a weekend -- and of course it timed out before we got home.  It was a new member, though, who apparently had no intention of mailing it in the first place.  Actually, it looked like he thought he was going to get two credits for *every* ten books he posted.  He posted over 1,000 books, and then went "poof." 

 

And auto-request isn't always the answer, either.  I try to clean up my wishlist quite often, but I still miss books that I've obtained by other means. It doesn't make much sense for someone to send me a book I don't want anymore just so I can repost it and send it to someone else.  If the idea is to get the books to the people who really want them, waiting for someone to acknowledge that is actually a time-saver in the long run.  If the goal is just to get rid of the books -- well, there are easier ways to do that.  :-D 

 

Besides that, there are abandoned accounts with WL books still on auto-request.  THEN you get to send a book to a person who may or may not even be at that address anymore, and you're out the credit, too!  Seeing a WL book on auto-request always makes me *more* nervous.  I like the security of having someone actually click a button. 

 

Waiting for the long wish list books to be accepted doesn't bother me anymore -- though it used to.  Now that I know those time-outs are actually accomplishing something -- i.e., identifying abandoned accounts -- I'm happy to help.  For the first few months, though, this wasn't the case and it was quite irritating.  I have five copies of a movie that I'm going to be posting to the SwapaDVD site.  The WL for that movie is so long, I figure the first one will probably go through quite a few people before it's accepted -- and it's obvious the one I'm waiting for now is long gone. 

Date Posted: 12/14/2008 1:03 AM ET
Member Since: 6/4/2007
Posts: 2,941
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With the proposed new Wish List the auto-request/48-hour thing works a little differently. 

Auto Request vs. 48 Hour Offer:

Auto-Request means the item will be requested automatically by your account when it becomes available and you are first in line for the item.

  • Unless you have changed the default in your Wish List options to "48-hour offer", all items will go onto your Wish List set to auto-request when you add them to your Wish List.
  • When a book set to Auto-Request becomes available, it will be requested automatically from your account with the Mailing address = your account mailing address.
  • If a book becomes available and you do not have credits to request it, you will be "passed over" for the book and keep your position in line. 
    • You will get an email notification telling you that this happened, and that your position in line was not affected.
    • You will continue to accumulate points per day depending on the book's rank on your Wish List.  See below for an explanation of ranking and points.

48-hour offer means that you will get an email notification when the book becomes available and you are first in line for the item.

  • You can choose the Auto-Request vs. 48-hour offer option on your Wish List, to the right of each item.
  • You can also set your Wish List Options to add items with the 48-hour offer as default, using the Option button on the upper right of your Wish List.
  • Using the 48-hour option means that you will receive an email letting you know when a book is available and you will have 48 hours to respond.

There's more about 48-hour holds but it's just details, really.  The point is, with the new system, if a book is on auto-request and you don't have the credit it doesn't revert to the 48-hour hold, "you will be "passed over" for the book and keep your position in line".  So it's either/or with the new Wish List, with Auto-Request being the default, but the 48-hour hold still being an option.

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