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Search - Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
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Delivering Knock Your Socks Off Service - Knock Your Socks Off Series Author: The best-selling front-line customer service book ever published is now better than ever. More than a decade after the debut of Delivering Knock Your Socks Off Service, this newly revised edition introduces readers to the next generation of first-class service strategy. Applying the winning Knock Your Socks Off formula to the new... more »
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Gretchen G. (trunkshow) - KS reviewed Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) on + 11 more book reviews
Any and everyone that deals with customers will find a nugget in this book. In the office setting, remembering that those one serves are the customers (and reason for your job), there were jewels to apply. As an independent for an international DSA for women's products, I found great tips and made notes for reminders. Great comeback examples and polite "don't do this" examples.
Valerie F. (canoegirl) reviewed Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) on + 168 more book reviews
Great ideas for delivering great service to customers.
Genres:
- Business & Investing >> General
- Business & Investing >> Industries & Professions >> Customer Service
- Business & Investing >> Small Business & Entrepreneurship >> Entrepreneurship