Book Reviews of Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)

Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
Delivering Knock Your Socks Off Service - Knock Your Socks Off Series
Author: Ron Zemke, Kristin Anderson
ISBN-13: 9780814407653
ISBN-10: 081440765X
Publication Date: 10/2002
Pages: 176
Rating:
  • Currently 4.2/5 Stars.
 5

4.2 stars, based on 5 ratings
Publisher: American Management Association
Book Type: Paperback
Reviews: Amazon | Write a Review

8 Book Reviews submitted by our Members...sorted by voted most helpful

reviewed Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) on + 167 more book reviews
Great ideas for delivering great service to customers.
reviewed Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) on + 11 more book reviews
Any and everyone that deals with customers will find a nugget in this book. In the office setting, remembering that those one serves are the customers (and reason for your job), there were jewels to apply. As an independent for an international DSA for women's products, I found great tips and made notes for reminders. Great comeback examples and polite "don't do this" examples.
reviewed Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) on + 175 more book reviews
This little book is full of great advice. It is also a fun read.
reviewed Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) on + 422 more book reviews
This is a guidebook for service professionals working on the front line. It equips you wiith the savvy and skills you need to deliver unbelievably great service under any circumstances.
reviewed Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) on + 9 more book reviews
It has practical advise about customer service. It is an easy read.
reviewed Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) on
Great customer service book
reviewed Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) on + 175 more book reviews
This witty book defines excellent customer service and describes how to achieve it.
reviewed Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) on + 8 more book reviews
Pretty cool book. I sell Discovery Toys and it helped me build my business. WaldronToys.com