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Search - Delivering Knock Your Socks Off Service
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Delivering Knock Your Socks Off Service Author: This bright and breezy service primer has proven itself a big hit with front-line service providers and service managers alike! For the nearly 80% of America's workforce that provides service, this friendly tool makes sure the "good service" message gets across loud and clear. Using anecdotes, cartoons, and checklists the book make its poin... more »
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Susan (HoumaDiscoveryToys) reviewed Delivering Knock Your Socks Off Service on + 8 more book reviews
Pretty cool book. I sell Discovery Toys and it helped me build my business. WaldronToys.com
This witty book defines excellent customer service and describes how to achieve it.
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