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Topic: Delivery Confirmation Assurance/ logic

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Subject: Delivery Confirmation Assurance/ logic
Date Posted: 10/25/2010 3:11 PM ET
Member Since: 7/14/2008
Posts: 7
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I am trying to understand the DC assurance if you by a DC via PBS.  I mean I understand it, just not the logic.  A delivery confirmation is a delivery confirmation no matter where you buy it.  The PO scans and delivers exactly the same way if you buy it here or at the PO.  It will have the same tracking information no matter what.  So why is there a guarantee here and the caveat of buying it elsewhere.   Just curious.

Date Posted: 10/25/2010 3:21 PM ET
Member Since: 8/23/2007
Posts: 26,510
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For a couple of reasons.

1: someone has to pay for that credit that gets refunded to the requestor when a book goes lost and the sender used DC and still gets their credit.  The fee PBS collects for printing it through them goes to cover the credit refunds. 

2: DC is not a guarantee that it was delivered to the right place.  I've had 3 books go lost enroute to me.  1 of them shows a delivery scan.  I don't know where they left it but it wasn't at my house.  If PBS honored all DC and the sender bought it through the post office: then PBS would be out a credit without having received any of the proceeds of the DC. 

 

Personally I think DC from anywhere is a waste of money.  I"ve had 1 book I've sent go lost out of probably close to 2,000 now between games and the 3 trading sites I do.   Even if you buy the cheaper DC through PBS that's $46.00 in DC fees for every 100 books you send.  I'd rather pay a year fee to support PBS then $100+ a year just in DC fees. 

Date Posted: 10/25/2010 3:24 PM ET
Member Since: 8/28/2008
Posts: 3,291
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From the help docs:

Can I get Quick/Guaranteed credit if I buy Delivery Confirmation elsewhere (not through PBS)?

No. Unless your Delivery Confirmation was purchased through the PaperBackSwap system, your books will not be tracked on the map nor will they be awarded QuickCredit or CreditAssurance.

  • Making the system work that way would require additional programming that we have not written
  • The fee for PBS Delivery Confirmation offsets the financial loss we sustain whenever we have to 'invent' credits to give to both sender and requestor when a book is declared lost in the mail (we have to put money into escrow for every credit that is not backed by an actual book, to satisfy our lawyers, accountants, and Uncle Sam).


If you purchase your Delivery Confirmation outside of the PaperBackSwap system, you may have paid more (80 cents at the PO), or less (18 cents for the DC alone), but you have not paid the slight upcharge for the Quick/Guaranteed Credit and tracking services. Delivery Confirmation can be purchased for $0.19 several places on the Internet.  What PBS provides, which justifies the additional $0.27 fee, is the service of mapping your books across the country, receiving 'quick credit', and being indemnified against possible misdelivery or loss of your book.

Date Posted: 10/25/2010 3:31 PM ET
Member Since: 6/29/2007
Posts: 17,045
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The credit assurance fee is paid to PBS when you buy Printed Postage from PBS.  You don't pay that fee to PBS if you purchase delivery confirmation elsewhere so PBS will not guarantee your credit.

Date Posted: 10/25/2010 4:00 PM ET
Member Since: 10/13/2007
Posts: 36,445
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My other thought is, how would PBS KNOW that the DC you gave them is for the book you sent and not socks you were sending to young Jenny for her birthday?  Here you are buying DC on a package using media mail for a certain weight that matches what your book weighs.

Date Posted: 10/25/2010 4:29 PM ET
Member Since: 10/30/2009
Posts: 962
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I only occassionaly use the sites DC.  I normally use it when I need a credit in a hurry (for the quick credit).  If not, then I take it to the PO and don't worry about DC.  If you're someone who must use DC, then it is cheaper to buy it online through PBS ($.19) compared to the PO ($.80).

 

Kellie

Date Posted: 10/25/2010 5:25 PM ET
Member Since: 7/14/2008
Posts: 7
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>>>>My other thought is, how would PBS KNOW that the DC you gave them is for the book you sent and not socks you were sending to young Jenny for her birthday?  Here you are buying DC on a package using media mail for a certain weight that matches what your book weighs.

Well, what are the odds you are sending socks to a PBS member who just so happens to have ordered a book?  Since I use either USPS shipping assistant or Paypal shipping then the address and weight of the package are all recorded. 

Date Posted: 10/25/2010 9:39 PM ET
Member Since: 8/19/2007
Posts: 4,219
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I use DC when I'm sending to a PO Box, Hawaii, Alaska or APO, FPO or DPO or if I'm sending several books to the same sender.  Pat

Date Posted: 10/25/2010 10:06 PM ET
Member Since: 8/23/2007
Posts: 26,510
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When you pay for DC it gets attached tot he address. So there'd be no way for you to try and scam PBS out of a credit buy using DC for something else if they honored non-PBS purchased DC.  Unless you sent something to somone in the same town at the same time you happened to be sending a PBSer a book to that town.  You couldn't send socks to your niece in Buffalo and pass it off as a DC to a PBSer in Pittsburgh because the DC would show a delivery scan in Buffalo. 

PBS can only refund credits on books with PBS DC because the fee pays for the credits.   

Date Posted: 10/25/2010 10:11 PM ET
Member Since: 1/8/2007
Posts: 8,139
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PBS can only refund credits on books with PBS DC because the fee pays for the credits.

Yup. It's as simple as that.

Date Posted: 10/26/2010 11:32 PM ET
Member Since: 1/1/2009
Posts: 1,924
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 As they stated, they do not have the programming to support outside DC purchaes. Even if they did accept it, when issues come up, how would the person having to try and resolve and track the outside DC be paid for all that work?

 

PBS can only refund credits on books with PBS DC because the fee pays for the credits.

Yup. It's as simple as that.

I agree.

Date Posted: 10/27/2010 10:30 AM ET
Member Since: 4/7/2008
Posts: 15,690
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Also, businesswise it doesn't make sense for PBS to give credits for DC purchased elsewhere. If you could get your credit by purchasing DC elsewhere, what's the incentive for you to pay the PBS fee? I'm sure that fee not only helps to offset the costs of the credit assurance but also helps supporting the site.

Date Posted: 10/27/2010 10:52 AM ET
Member Since: 12/29/2008
Posts: 6,377
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I have started using PBS DC because I feel like I am supporting the site that way - plus, I like the fact that I get a credit right away.  Since the post office that was convenient to me closed down, it's also nice not to have to go to a PO - PBS postage with DC solves all of those problems at once.  But that's just me.