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Topic: delivery confirmation question

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Subject: delivery confirmation question
Date Posted: 1/7/2008 9:30 AM ET
Member Since: 12/28/2007
Posts: 445
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ok, here is my concern.  if i purchase DC, does that eliminate ever having a book classified as "lost". 

 

im not exactly sure how the USPS deals w/ shipping but books shipped to Ca. (from my NH) have been received; whereas books shipped to NH on the same day have not been marked as received...and various other situations like that.  i have close to 20 books still waiting to be marked as received (yes, i know be patient but im just trying to brainstorm how to continue on pbs, kwim?).

 

anyway, if i do DC can i always ensure that a book i send is NEVER posted as lost.  for first class, thats only 18 cents extra right?  OR could there be a situation where a member still says the book was lost even if i have DC?  in that situation, what do TPTB do (the powers that be)?  

 

tia

 

alex

Date Posted: 1/7/2008 9:34 AM ET
Member Since: 5/10/2007
Posts: 5,526
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from the help docs

PaperBackSwap Delivery Confirmation (PBS-DC) is electronic USPS delivery confirmation that is printed right onto your PBS book wrapper!

Why use it? 

  • It provides "QuickCredit"
  • It provides "CreditAssurance"
  • It supports PBS
  • It is less expensive than Delivery Confirmation purchased from the PO
  • No other Delivery Confirmation will offer QuickCredit or CreditAssurance at PBS

PBS Delivery Confirmation is a per-transaction paid feature at PBS

  • You do NOT need to enroll.  There is no yearly subscription fee. 
  • Any member who has PBS Money in his or her account and a printer to print out the barcode can use PBS Delivery Confirmation.
  • Each time you use PBS-DC, it will cost you 45 cents:
      • 27 cents to PBS paid in PBS Money
      • 18 cents to USPS paid in postage applied to the package. 
        This is less than the 75 cents that USPS charges for regular DC purchased at the PO  (and PO DC does not grant QuickCredit or CreditAssurance!)

    PaperBackSwap Delivery Confirmation (PBS-DC) is electronic USPS delivery confirmation that is printed right onto your PBS book wrapper!  It offers QuickCredit, CreditAssurance, and is less expensive than DC purchased from the PO.  PBS DC is the only way to get QuickCredit and CreditAssurance.

    How does it work?

    • When you print your wrapper with PBS Delivery Confirmation (PBS-DC), a DC barcode is generated that prints out on the wrapper.
      • postage (plus 18 cents for the USPS fee to scan the barcode) must still be applied to the wrapper for Mailing
    • When USPS scans the barcode into their system and transmits this information to the PBS computer, you get credit!
      • This is QuickCredit--you don't have to wait for your package to be received and marked received.
      • The timing of QuickCredit varies with your mailing method, and the scanning policy of your local PO.  QuickCredit can be granted hours after mailing, or it can take a few days. The average member using PBS-DC gets QuickCredit 5 days sooner than he or she would have if PBS-DC was not used  Read here about ways to "speed up" your QuickCredit.
    • If your package sent with PBS-DC is lost or misdelivered after USPS has scanned it, you still get QuickCredit automatically
      • This is CreditAssurance--really useful if you send a multiple-book shipment. You'll get credits for all the books in that shipment if a PBS Bulk Wrapper with PBS-DC was used.
    • You can choose to use PBS-DC, or not, on each package you send.
Date Posted: 1/7/2008 10:34 AM ET
Member Since: 8/16/2007
Posts: 15,184
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The short answer is yes, if you use PBS DC you will always get your credit regardless of whether it is marked a rec'd or not. It must be PBS DC though, not USPS or PayPal or any others like that.



Last Edited on: 1/7/08 5:39 PM ET - Total times edited: 1
Date Posted: 1/7/2008 10:54 AM ET
Member Since: 2/24/2007
Posts: 6,447
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And it obviously had to have been scanned so that the PBS computer picks it up. If the PO doesn't scan it and it goes lost you are still SOL

Date Posted: 1/7/2008 6:36 PM ET
Member Since: 9/2/2006
Posts: 4,110
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And it obviously had to have been scanned so that the PBS computer picks it up.

Actually not really.  The last few books I've sent I got my credit the minute I marked them sent, no way the postal worker could have scanned it as it was less than an hour between her picking it up and my getting the email.  Actually it might just be they improved the system because it's been that way over at SwapaDVD since I joined.

Thrills me to no end and made me go from using the online postage occasionally to regularly!

Cathy A. (Cathy) - ,
Date Posted: 1/7/2008 6:51 PM ET
Member Since: 12/27/2005
Posts: 4,111
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If the PO doesn't scan it and it goes lost you are still SOL

This is not true! If you purchase DC without postage from PBS and your book never gets scanned, then all you have to do is send a feedback and say "my book got marked lost, but I purchased DC, can I please have my guaranteed credit".

If you purchased DC with postage, then you get Instant Credit. As soon as you mark the book mailed, the credit is there in your account and ready to be spent.

Date Posted: 1/7/2008 8:29 PM ET
Member Since: 7/7/2007
Posts: 4,815
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The last few books I've sent I got my credit the minute I marked them sent, no way the postal worker could have scanned it as it was less than an hour between her picking it up and my getting the email.

This is due to using PBS' printable postage, which gives you your credit as soon as you mark the books mailed, not from using DC, which still depends on the book being scanned.

Date Posted: 1/7/2008 10:07 PM ET
Member Since: 8/16/2007
Posts: 15,184
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Cathy - have you seen a credit granted without it being scanned? Because my reaction was the same as yours. Then I went up to the copied help doc and it says  "If your package sent with PBS-DC is lost or misdelivered after USPS has scanned it, you still get QuickCredit automatically" so then I wasn't so sure. My only lost going out didn't have DC and I think all my DCs have been scanned so I did not have any experience to know one way or the other.

Date Posted: 1/7/2008 10:17 PM ET
Member Since: 9/2/2006
Posts: 4,110
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This is due to using PBS' printable postage

aaaah that is indeed so after re-reading the emails, having a senior moment there.  LOL 

Melanie, actually back before they worked out the kinks in the printable postage function, I sent two books at the same time using PBS DC and my own postage.  Both hand delivered to the PO counter lady at the same time, I watched her scan them.  One book I got my credit right away by the time I got home, the other one not until the member marked it received, it did finally show up as delivered a few days later so I assume I would have gotten the credit eventually.

BUT I was told that even if the member had not ever received the book I would still have gotten my credit, eventually so in that regard the DC is definitely worth it, especially if sending an expensive book.  IMO