2001 - The One to One B2b Customer Relationship Management Strategies for the Real Economy [One to One] (Hardcover) ISBN-13: 9780385494090 ISBN-10: 0385494092 Genre: Business & Money ? 1999 - The One to One Fieldbook [One to One] (Paperback) ISBN-13: 9780385493697 ISBN-10: 038549369X Genre: Business & Money 3 |