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Educating Your Clients from A to Z: What to Say and How to Say It (2nd Edition)
Educating Your Clients from A to Z What to Say and How to Say It - 2nd Edition
Author: Nan Boss DVM
For best results for your veterinary patients and your practice, client communication should be clear and consistent throughout the practice. Your front office staff should feel just as informed and empowered as your technicians and associates when talking to clients. — The second edition of Educating Your Clients from A to Z has been completely ...  more »
ISBN-13: 9781583261538
ISBN-10: 1583261532
Publication Date: 3/11/2011
Pages: 288
Edition: Second
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Publisher: AAHA Press
Book Type: Paperback
Members Wishing: 0
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